BellDesk AI72Knots.AI LLC
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Shiji Daylight PMSShiji Group
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
Daylight PMS by Shiji is a cloud-native property management system designed to help hotels and hotel groups streamline operations and deliver exceptional guest experiences. The platform provides centralized guest data through its Single Guest Profile feature, allowing staff to access guest preferences, behaviors, and interactions across multiple properties. Daylight PMS includes tools for automation, housekeeping management, reporting, meetings and events, multi-property management, and operational oversight. Its universal search functionality enables hotel staff to quickly locate guest and operational information across all touchpoints and locations. Built specifically for modern hospitality organizations, the platform supports scalable management across brands, regions, and global hotel portfolios. By combining cloud technology, guest intelligence, and operational efficiency tools, Daylight PMS helps hotels improve service consistency and enhance the guest experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Daylight PMS is ideal for hotel groups, independent hotels, resorts, hospitality brands, and property management teams seeking a cloud-based platform for guest management, operational efficiency, and multi-property hotel administration
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationShiji Group
Founded: 1995
Singapore
www.shijigroup.com/daylight-pms
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Categories |
Categories |
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Hospitality Property Management Features
Built-in Accounting
Supported
Catering
Not Supported
CRM
Supported
Employee Management
Not Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Not Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Reviews Management
Supported
Single Property
Supported
Vacation Rental
Not Supported
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Integrations
Astral Payments
Not Supported
For-Sight CRM
Not Supported
Goki
Not Supported
MVI
Not Supported
Runnr.ai
Not Supported
Vodia PBX
Not Supported
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Integrations
Astral Payments
Supported
For-Sight CRM
Supported
Goki
Supported
MVI
Supported
Runnr.ai
Supported
Vodia PBX
Supported
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