BellDesk AI

BellDesk AI

72Knots.AI LLC
Shiji Daylight PMS

Shiji Daylight PMS

Shiji Group
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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

Daylight PMS by Shiji is a cloud-native property management system designed to help hotels and hotel groups streamline operations and deliver exceptional guest experiences. The platform provides centralized guest data through its Single Guest Profile feature, allowing staff to access guest preferences, behaviors, and interactions across multiple properties. Daylight PMS includes tools for automation, housekeeping management, reporting, meetings and events, multi-property management, and operational oversight. Its universal search functionality enables hotel staff to quickly locate guest and operational information across all touchpoints and locations. Built specifically for modern hospitality organizations, the platform supports scalable management across brands, regions, and global hotel portfolios. By combining cloud technology, guest intelligence, and operational efficiency tools, Daylight PMS helps hotels improve service consistency and enhance the guest experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Daylight PMS is ideal for hotel groups, independent hotels, resorts, hospitality brands, and property management teams seeking a cloud-based platform for guest management, operational efficiency, and multi-property hotel administration

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

Shiji Group
Founded: 1995
Singapore
www.shijigroup.com/daylight-pms

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Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Astral Payments Not Supported
For-Sight CRM Not Supported
Goki Not Supported
MVI Not Supported
Runnr.ai Not Supported
Vodia PBX Not Supported

Integrations

Astral Payments Supported
For-Sight CRM Supported
Goki Supported
MVI Supported
Runnr.ai Supported
Vodia PBX Supported
Claim BellDesk AI and update features and information
Claim BellDesk AI and update features and information
Claim Shiji Daylight PMS and update features and information
Claim Shiji Daylight PMS and update features and information