BellDesk AI72Knots.AI LLC
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OPERA Cloud PMSOracle
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
Hoteliers' demands for a property management system are many, orchestrate hotel operations, manage guest preferences, manage room inventory and rates, and evolve constantly all while keeping data secure. That's why Oracle Hospitality created OPERA cloud property management. A mobile-enabled PMS system, OPERA cloud simplifies IT and centralizes data, making information accessible to everyone, anytime, anywhere. With open architecture, built-in integration services and open API to accelerate innovation, OPERA Cloud meets the needs of all hotels, redefining the guest experience. Purpose-built for hotel operations, OPERA Cloud is a cloud-based PMS solution with key capabilities to meet the needs of hotels of various sizes and complexities. Untether the front desk and serve your guests anywhere on the property. Reduce check-in and check-out times and improve efficiencies by empowering your workforce with real-time updates.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Hotels and hoteliers requiring a cloud solution to manage their guests, rooms, inventory, and operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/
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Categories |
Categories |
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Integrations
BOTSHOT
Not Supported
Bloomreach
Not Supported
Boulevard
Not Supported
DigitalGuest
Not Supported
Goki
Not Supported
Homebound
Not Supported
Hotelinking
Not Supported
Hudini
Not Supported
Loopon
Not Supported
OPERA Room Reservations
Not Supported
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Integrations
BOTSHOT
Supported
Bloomreach
Supported
Boulevard
Supported
DigitalGuest
Supported
Goki
Supported
Homebound
Supported
Hotelinking
Supported
Hudini
Supported
Loopon
Supported
OPERA Room Reservations
Supported
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