BellDesk AI

BellDesk AI

72Knots.AI LLC
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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

Hoteliers' demands for a property management system are many, orchestrate hotel operations, manage guest preferences, manage room inventory and rates, and evolve constantly all while keeping data secure. That's why Oracle Hospitality created OPERA cloud property management. A mobile-enabled PMS system, OPERA cloud simplifies IT and centralizes data, making information accessible to everyone, anytime, anywhere. With open architecture, built-in integration services and open API to accelerate innovation, OPERA Cloud meets the needs of all hotels, redefining the guest experience. Purpose-built for hotel operations, OPERA Cloud is a cloud-based PMS solution with key capabilities to meet the needs of hotels of various sizes and complexities. Untether the front desk and serve your guests anywhere on the property. Reduce check-in and check-out times and improve efficiencies by empowering your workforce with real-time updates.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Hotels and hoteliers requiring a cloud solution to manage their guests, rooms, inventory, and operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

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5.0 out of 5 stars
BellDesk AI

BellDesk AI

72Knots.AI LLC

Categories

Hotel Management Supported

Categories

Integrations

BOTSHOT Not Supported
Bloomreach Not Supported
Boulevard Not Supported
DigitalGuest Not Supported
Goki Not Supported
Homebound Not Supported
Hotelinking Not Supported
Hudini Not Supported
Loopon Not Supported
OPERA Room Reservations Not Supported
Oobeo Not Supported
OpenKey Not Supported
PUR Valet Not Supported
Redwood Migration Accelerator by PCLnXAI Not Supported
RoomPriceGenie Not Supported
Runnr.ai Not Supported
Sertifi Not Supported
Squirrel POS Not Supported
Superbutler Not Supported

Integrations

BOTSHOT Supported
Bloomreach Supported
Boulevard Supported
DigitalGuest Supported
Goki Supported
Homebound Supported
Hotelinking Supported
Hudini Supported
Loopon Supported
OPERA Room Reservations Supported
Oobeo Supported
OpenKey Supported
PUR Valet Supported
Redwood Migration Accelerator by PCLnXAI Supported
RoomPriceGenie Supported
Runnr.ai Supported
Sertifi Supported
Squirrel POS Supported
Superbutler Supported
Claim BellDesk AI and update features and information
Claim BellDesk AI and update features and information
Claim OPERA Cloud PMS and update features and information
Claim OPERA Cloud PMS and update features and information