BellDesk AI

BellDesk AI

72Knots.AI LLC
InnCentral

InnCentral

SDLC Corp
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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

InnCentral is hotel property management software for hotels, resorts, inns, guest houses, serviced apartments, and multi-property groups. It combines reservations, front-desk check-in/out, room availability, guest records, billing, housekeeping, maintenance, and property administration. Its booking engine supports direct reservations, while channel management coordinates rates and availability across online travel channels. Other functions include point of sale, e-invoicing, payments, operational reporting, and AI-assisted queries about occupancy, revenue, arrivals, and property performance. REST APIs, webhooks, and named integrations connect it with automation, accounting, CRM, ERP, messaging, and analytics tools. The free plan has no stated limits on rooms, users, reservations, branches, or properties. Enterprise services include private deployment, self-hosting, migration, custom integrations, and SLA-backed assistance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Hotels, resorts, guest houses, serviced apartments, and multi-property hotel operators.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

$0
The free plan has no room, user, reservation, branch, or property limits. Enterprise adds self-hosting, private deployment, RBAC, audit logs, compliance support, custom integrations, migration support, and SLA-backed assistance.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

SDLC Corp
Founded: 2015
United States
inncentral.sdlccorp.com

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Categories

Hotel Management Supported

Categories

Integrations

HubSpot CRM Not Supported
Make Not Supported
Microsoft Power BI Not Supported
Odoo Not Supported
QuickBooks Online Not Supported
Salesforce Not Supported
WhatsApp Not Supported
Xero Not Supported
Zapier Not Supported
Zoho Books Not Supported
Zoho CRM Not Supported

Integrations

HubSpot CRM Supported
Make Supported
Microsoft Power BI Supported
Odoo Supported
QuickBooks Online Supported
Salesforce Supported
WhatsApp Supported
Xero Supported
Zapier Supported
Zoho Books Supported
Zoho CRM Supported
Claim BellDesk AI and update features and information
Claim BellDesk AI and update features and information
Claim InnCentral and update features and information
Claim InnCentral and update features and information