BellDesk AI

BellDesk AI

72Knots.AI LLC
Cheerze

Cheerze

Fourth Dimension Software Systems
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About

BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.

About

From reservations and check-ins to room service and housekeeping, restaurants and gift shops to the night audit and purchasing, Cheerze does it all, ensuring that your hotel staff never misses a beat. Cheerze is the preferred Hotel Management System for midsized hotels, resorts, small hotels, and service apartments. It offers you hotel timely assistance from check-in to check-out, from room booking to guest history, from housekeeping to guest experience. Cheerze offers a host of feature-rich modules for Front of the House and Back of the House services focused on operational efficiency, cost control, guest satisfaction, robust & timely reporting and prevention of revenue seepage. Cheerze’s modular design gives you the flexibility to choose from a wide menu of process-specific sub-products. In a Customer Facing function, one does not get a second chance to make a first impression; dependable technology tools can save your day.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version Not Supported
Free Trial Supported

Pricing

$1000 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

72Knots.AI LLC
Founded: 2026
United States
belldeskai.com

Company Information

Fourth Dimension Software Systems
Founded: 1989
India
www.cheerze.com

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Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Not Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Integrations

No info available.

Integrations

No info available.
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