BehafBehaf Pvt Ltd
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Related Products
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About
Behaf is a WhatsApp-first commerce platform for Indian direct-to-consumer brands. Sellers upload products, prices and variants, then share a storefront link through channels such as Instagram so shoppers can browse, ask questions and place orders in WhatsApp. Its AI sales agent answers product and delivery questions, recommends items and bundles, and can send payment links. Behaf supports prepaid and cash-on-delivery orders, including COD confirmation before dispatch, and connects order handling with PayU payments and Shiprocket pickup, shipping and tracking. A seller dashboard organizes customer and order information and lets sellers review conversations or handle issues escalated by the agent. The service is aimed at Indian brands selling physical goods such as fashion, jewellery, beauty, wellness, food and home products, particularly those turning social-media interest and messaging conversations into sales.
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About
Omnistra is the operating infrastructure of autonomous commerce: an AI workforce that runs an e-commerce business end to end.
Every day it runs the campaigns that generate leads, the conversations on every channel, order capture across every platform, recovery of every abandoned cart, the cash-on-delivery risk call before every shipment, the courier choice for every parcel, and the upsell to every customer who already bought once. Across chat, social, voice and web, in Bangla, English and 60 other languages, around the clock.
The depth is the point: a visual workflow engine, a 100+ tag conversation taxonomy, post-call analysis, live emotion tracking, Order OS for COD confirmation and multi-carrier courier routing, and Campaigns for outbound sales. Native Shopify and WooCommerce, clean handoffs to Zendesk, Intercom and Salesforce.
Built in Dhaka for cash-on-delivery economies and fragmented logistics, so it handles simpler markets effortlessly. Deployed in days, not quarters.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Founder-led Indian D2C brands that sell through Instagram DMs and WhatsApp
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Audience
E-commerce and retail businesses, direct-to-consumer brands, marketplaces and omnichannel merchants that run high-volume customer conversations, outbound sales and cash-on-delivery operations. Suited to fast-growing startups through to enterprises, with particular depth for South Asia, Southeast Asia, the Middle East and other emerging markets.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$41/month (BDT 4,999/month)
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBehaf Pvt Ltd
Founded: 2024
India
www.behaf.co
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Company InformationOmnistra
Founded: 2025
Bangladesh
www.omnistra.io
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Integrations
PayU
Not Supported
Shiprocket
Not Supported
WhatsApp
Not Supported
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