Behaf vs. EasyStore Comparison


Behaf Behaf Pvt Ltd	EasyStore Exabytes Ecommerce	+	+
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About Behaf is a WhatsApp-first commerce platform for Indian direct-to-consumer brands. Sellers upload products, prices and variants, then share a storefront link through channels such as Instagram so shoppers can browse, ask questions and place orders in WhatsApp. Its AI sales agent answers product and delivery questions, recommends items and bundles, and can send payment links. Behaf supports prepaid and cash-on-delivery orders, including COD confirmation before dispatch, and connects order handling with PayU payments and Shiprocket pickup, shipping and tracking. A seller dashboard organizes customer and order information and lets sellers review conversations or handle issues escalated by the agent. The service is aimed at Indian brands selling physical goods such as fashion, jewellery, beauty, wellness, food and home products, particularly those turning social-media interest and messaging conversations into sales.	About Grow your customers base from different sales channels and have full access to their information for customer relationship management. From first customers to repeat customers, our marketing tools help increase your customers' desire to place order and generate repeat purchases that lead to a higher conversion rate. We provide a centralized platform for you to simplify daily operation such as managing orders, inventories and customer information across all sales channels. All of the important information such as products, inventories, orders and customer information is auto-updated in each selling channel. The flexibility of using our promotional tools helps strengthen the result of your marketing campaign to increase sales conversion. We work with 40+ local and international payment solutions to help you accept online payment easily from everywhere you sell.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Founder-led Indian D2C brands that sell through Instagram DMs and WhatsApp	Audience Businesses searching for an eCommerce management platform
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing 5% + ₹5 per order Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Behaf Pvt Ltd Founded: 2024 India www.behaf.co	Company Information Exabytes Ecommerce Founded: 2013 Malaysia www.easystore.co
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Categories Conversational Commerce Supported	Categories eCommerce Supported
	Show More Features eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported
Integrations 2Subscribe Not Supported Commission Factory Not Supported DelyvaX Not Supported EasyParcel Not Supported HitPay Not Supported PayU Supported Shiprocket Supported Smartarget Not Supported WhatsApp Supported View All 3 Integrations	Integrations 2Subscribe Supported Commission Factory Supported DelyvaX Supported EasyParcel Supported HitPay Supported PayU Not Supported Shiprocket Not Supported Smartarget Supported WhatsApp Not Supported View All 6 Integrations
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