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About

Baymard is a comprehensive ecommerce user experience research and insights platform built around one of the world’s largest bodies of original, large-scale UX research, more than 200,000+ hours of usability testing, benchmarking, and analysis across hundreds of ecommerce sites, that helps teams make best-in-class design decisions grounded in evidence rather than opinion by providing deep, industry-specific guidance on site navigation, search, product pages, cart & checkout flows, mobile UX, and broader interaction patterns for both B2C and B2B digital commerce; the platform offers a research database with hundreds of UX best practice guidelines and thousands of annotated design examples derived from real user testing, AI-assisted query tools to answer specific UX questions quickly, benchmarking tools to measure how a site’s UX performance stacks up against competitors and top performers, and optional expert audit services that identify critical usability gaps.

About

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

UX designers, product teams, ecommerce leaders, and digital strategists wanting to make data-driven design decisions, benchmark performance, and improve user experience and conversions

Audience

Businesses and companies in search of a solution to conduct qualitative customer research

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Baymard
Founded: 2009
Denmark
baymard.com

Company Information

Great Question
United States
greatquestion.co

Alternatives

CaptureUX

CaptureUX

Ovo Studios

Alternatives

CMNTY Platform

CMNTY Platform

CMNTY Corporation

Categories

UX

Categories

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Prototyping Features

Animation
Collaboration
Drag & Drop
Software Prototyping
Templates
UI Prototyping
Usability Testing
UX Prototyping
Version Control

Integrations

Auth0
Brex
Calendly
Draft
Figma
Google
Google Calendar
Google Meet
HoneyBook
Linktree
Microsoft 365
Salesforce
Segment EDI Platform
Slack
Tremendous
Vero
Zapier
Zoom

Integrations

Auth0
Brex
Calendly
Draft
Figma
Google
Google Calendar
Google Meet
HoneyBook
Linktree
Microsoft 365
Salesforce
Segment EDI Platform
Slack
Tremendous
Vero
Zapier
Zoom
Claim Baymard and update features and information
Claim Baymard and update features and information
Claim Great Question and update features and information
Claim Great Question and update features and information