Bank Communication System

Bank Communication System

Keystone Computer Associates
TellerGraph

TellerGraph

Castle Creative Services
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About

Keystone's Bank Communication System (BCS) provides a wide range of functionality to support FEDWIRE, CHIPS, S.W.I.F.T., DTC, NBES, and TELEX. The application modules, which operate on IBM mainframes, allow institutions to build the environment they require to successfully support required services. Modular design, coupled with rich functionality and the ability to interface the funds transfer, securities clearing and message handling with other application areas, provide the flexibility to adapt the package to fit individual processing requirements. Time-proven and mature, BCS offers the functionality and support required for a successful software package and vendor relationship.

About

For many years, TELLERGRAPH has been the reference standard of branch staffing tools. It has found a home in hundreds of financial institutions, as well as in the phone support and order departments several non-bank customers. It is suitable for use wherever customers wait for service. The TELLERGRAPH Teller Staffing Model is a PC-based computer application that determines branch staffing levels based on a statistical maximum customer wait time and other parameters that the bank specifies. The program graphically portrays staffing requirements throughout the day for each day of the week. These requirements are then shown against your current staffing and proposed staff schedule to help you balance the needs of customer service and effective staff utilization. User-specified service and activity standards can vary by location, with up to four service areas per branch. Graphic display of staffing and scheduling information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Institutions looking for a Bank Communication System solution

Audience

Financial institutions and banks searching for a solution to manage their internal and customer operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10000 one-time payment
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Keystone Computer Associates
Founded: 1965
United States
www.keystoneca.com/index.php/banking-software/

Company Information

Castle Creative Services
Founded: 1981
United States
www.castlecreative.com/tellergraph.htm

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Categories

Banking Supported

Categories

Banking Supported

Banking Features

ATM Management Not Supported
Compliance Tracking Supported
Corporate Banking Supported
Credit Card Management Not Supported
Credit Union Not Supported
Investment Banking Not Supported
Multi-Branch Not Supported
Online Banking Not Supported
Private Banking Not Supported
Retail Banking Not Supported
Risk Management Not Supported
Securities Management Supported
Transaction Monitoring Supported

Banking Features

ATM Management Not Supported
Compliance Tracking Supported
Corporate Banking Supported
Credit Card Management Not Supported
Credit Union Not Supported
Investment Banking Not Supported
Multi-Branch Not Supported
Online Banking Not Supported
Private Banking Not Supported
Retail Banking Not Supported
Risk Management Not Supported
Securities Management Not Supported
Transaction Monitoring Not Supported

Integrations

Stackpile Not Supported

Integrations

Stackpile Supported
Claim Bank Communication System and update features and information
Claim Bank Communication System and update features and information
Claim TellerGraph and update features and information
Claim TellerGraph and update features and information