Backtrace vs. Bugfender Comparison


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About Don’t let app, device, or game crashes get in the way of a great experience. Backtrace takes all the manual labor out of cross-platform crash and exception management so you can focus on shipping. Cross-platform callstack and event aggregation and monitoring. Process errors from panics, core dumps, minidumps, and during runtime across your stack with a single system. Backtrace generates structured, searchable error reports from your data. Automated analysis cuts down on time to resolution by surfacing important signals that lead engineers to crash root cause. Never worry about missing a clue with rich integrations into dashboards, notification, and workflow systems. Answer the questions that matter to you with Backtrace’s rich query engine. View a high-level overview of error frequency, prioritization, and trends across all your projects. Search through key data points and your own custom data across all your errors.	About Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience For software developers looking for a tool that debugs software crashes and detects faults	Audience App developers looking for a log storage service that logs all bugs on all devices and sends the results in seconds
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Supported	Pricing €29 per month All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros My agency works with a variety of apps and we used to rely on Crashlytics for everything. The problem we kept running into when diagnosing crash reports was not being able to get insight into what happened leading up to the crash. So, we went looking for a tool that had continuous logging. We were recommended Sentry, but they actually don't have continuous logging. After doing some research, we found Bugfender and we've been able to address issues much more effectively. Fortunately, Bugfender is much more affordable than Sentry, which is always a plus. Cons The pricing page was in Euros (not USD) which made me assume the tool wasn't built for US companies. After checking in with the team I was able to confirm they were setup to support US-companies, they just like having Euros to convey that they are compliant with EU privacy standards (which are more stringent than the US).
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Backtrace United States backtrace.io	Company Information Beenario Founded: 2014 Germany bugfender.com
Alternatives Mayhem Code Security Mayhem	Alternatives LogDog
eoPKG	Rollbar
Codebase	Sematext Cloud Sematext Group
Rollbar	Luciq
Mayhem ForAllSecure View All	EasyQA ThinkMobiles View All
Categories Application Development Supported Debugging Supported Query Engines Supported	Categories Application Development Supported Application Performance Monitoring (APM) Supported Bug Tracking Supported Debugging Supported Issue Tracking Supported Log Analysis Supported Log Management Supported Website Monitoring Supported
Application Development Features Access Controls/Permissions Not Supported Code Assistance Not Supported Code Refactoring Not Supported Collaboration Tools Not Supported Compatibility Testing Not Supported Data Modeling Not Supported Debugging Supported Deployment Management Not Supported Graphical User Interface Not Supported Mobile Development Supported No-Code Not Supported Reporting/Analytics Supported Software Development Supported Source Control Not Supported Testing Management Supported Version Control Not Supported Web App Development Supported	Application Development Features Access Controls/Permissions Supported Code Assistance Supported Code Refactoring Supported Collaboration Tools Supported Compatibility Testing Supported Data Modeling Not Supported Debugging Supported Deployment Management Not Supported Graphical User Interface Supported Mobile Development Supported No-Code Not Supported Reporting/Analytics Supported Software Development Supported Source Control Not Supported Testing Management Supported Version Control Not Supported Web App Development Not Supported Show More Features Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Not Supported Resource Management Not Supported Root-Cause Diagnosis Supported Server Performance Not Supported Trace Individual Transactions Supported Bug Tracking Features Backlog Management Supported Filtering Not Supported Issue Tracking Supported Release Management Not Supported Task Management Not Supported Ticket Management Supported Workflow Management Not Supported Issue Tracking Features Assignment Management Not Supported Dashboard Supported Escalation Management Not Supported Issue Auditing Supported Issue Scheduling Not Supported Knowledge Base Not Supported Project Management Not Supported Recurring Issues Supported Scheduling Not Supported Task Management Not Supported Log Management Features Archiving Supported Audit Trails Supported Compliance Reporting Supported Consolidation Not Supported Data Visualization Supported Event Logs Supported Network Logs Not Supported Remediation Not Supported Syslogs Not Supported Thresholds Not Supported Web Logs Supported Website Monitoring Features Availability Testing Not Supported Event Logs Supported Event-Based Notifications Supported FTP Monitoring Not Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Not Supported Transaction Monitoring Not Supported Uptime Reporting Not Supported
Integrations GitHub Supported Jira Supported Slack Supported Asana Supported Basecamp Not Supported Bitbucket Not Supported Freshdesk Not Supported Godot Supported HostAccess Supported Intercom Not Supported Jira Work Management Not Supported PagerDuty Supported Redbooth Not Supported SQL Supported Stackreaction Not Supported Stride Supported Trello Not Supported Unity Supported Zapier Not Supported Show More Integrations View All 13 Integrations	Integrations GitHub Supported Jira Supported Slack Supported Asana Not Supported Basecamp Supported Bitbucket Supported Freshdesk Supported Godot Not Supported HostAccess Not Supported Intercom Supported Jira Work Management Supported PagerDuty Not Supported Redbooth Supported SQL Not Supported Stackreaction Supported Stride Not Supported Trello Supported Unity Not Supported Zapier Supported Show More Integrations View All 13 Integrations
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