Backstory

Backstory

Backstory (People.ai)
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About

Backstory is an AI-powered sales pipeline intelligence platform designed to help revenue teams understand deal health, manage pipelines, forecast outcomes, and improve sales execution. The platform connects with CRM, email, calendar, meeting, and other sales systems to automatically capture calls, meetings, contacts, and account activity. Its AI analyzes engagement signals, historical performance, coverage gaps, risks, and opportunities to estimate close likelihood and explain why individual deals may be progressing or slipping. Stakeholder mapping helps teams identify the people involved in an opportunity and understand where important relationships or contacts may be missing. Backstory also provides deal-specific recommendations, AI sales coaching, renewal and retention insights, forecasting, and pipeline management tools.

About

ShiftUp is an AI-powered sales intelligence platform built natively into Salesforce that helps enterprises uncover and act on hidden revenue opportunities across their entire account base. It continuously analyzes large account portfolios, often including hundreds of accounts per rep, and detects dormant or underused accounts that hold potential deals. ShiftUp delivers prioritized, actionable insights directly inside Salesforce, surfacing high-value opportunities. It identifies early signals such as technology-stack changes, new executive hires, M&A activity, regulatory shifts, or budget expansions, offering “premium revenue signals” that often indicate a high likelihood of future purchases. For each account, it can generate stakeholder maps (economic buyers, technical evaluators, decision influencers), budget indicators, and competitor-landscape insights, effectively giving sellers a complete view of who to approach and when.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams, revenue operations professionals, sales managers, CROs, and enterprise revenue organizations that need AI-powered deal intelligence, forecasting, pipeline visibility, stakeholder mapping, and automated activity capture

Audience

Enterprise B2B sales teams needing a solution to discover and capture hidden revenue opportunities across dormant accounts and accelerate their pipeline growth

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Backstory (People.ai)
Founded: 2016
United States
www.backstory.ai/

Company Information

ShiftUp
Founded: 2025
United States
shiftupai.com

Alternatives

Alternatives

Gong

Gong

Gong.io
Backstory

Backstory

Backstory (People.ai)

Categories

Categories

AI Sales Tools Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Integrations

Google Workspace Supported
Microsoft 365 Supported
Okta Supported
Outreach Supported
Reduct Supported
Salesforce Not Supported
Shift Supported
Slack Supported
Tableau Supported
Vonage Contact Center Supported

Integrations

Google Workspace Not Supported
Microsoft 365 Not Supported
Okta Not Supported
Outreach Not Supported
Reduct Not Supported
Salesforce Supported
Shift Not Supported
Slack Not Supported
Tableau Not Supported
Vonage Contact Center Not Supported
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Claim Backstory and update features and information
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