Backstory

Backstory

Backstory (People.ai)
Ridge

Ridge

Ridge AI
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+

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About

Backstory is an AI-powered sales pipeline intelligence platform designed to help revenue teams understand deal health, manage pipelines, forecast outcomes, and improve sales execution. The platform connects with CRM, email, calendar, meeting, and other sales systems to automatically capture calls, meetings, contacts, and account activity. Its AI analyzes engagement signals, historical performance, coverage gaps, risks, and opportunities to estimate close likelihood and explain why individual deals may be progressing or slipping. Stakeholder mapping helps teams identify the people involved in an opportunity and understand where important relationships or contacts may be missing. Backstory also provides deal-specific recommendations, AI sales coaching, renewal and retention insights, forecasting, and pipeline management tools.

About

Ridge is a B2B revenue intelligence and AI sales platform that combines company and contact research with AI-assisted prospecting and outbound workflows. Teams can define ideal customer profiles, find and qualify target accounts, identify relevant contacts, and prepare personalized outreach using account context. Ridge also supports lead qualification, pipeline development, campaign execution, and CRM-related workflows, with connections to sales and communication tools. It is aimed at sales and growth teams at B2B companies that want to plan and run outbound programs with AI agents. The cloud service includes agent customization and onboarding, with plan-dependent levels of implementation and ongoing support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams, revenue operations professionals, sales managers, CROs, and enterprise revenue organizations that need AI-powered deal intelligence, forecasting, pipeline visibility, stakeholder mapping, and automated activity capture

Audience

B2B sales and growth teams seeking AI-assisted prospect research, lead qualification, and outbound pipeline development.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Supported
Free Trial Supported

Pricing

$1,000/month
The entry plan starts at $1,000 per month, billed annually. Higher-scope plans are available; implementation and support vary by plan.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Backstory (People.ai)
Founded: 2016
United States
www.backstory.ai/

Company Information

Ridge AI
United States
ridge.si/

Alternatives

Alternatives

Apollo

Apollo

Apollo.io
Gong

Gong

Gong.io
Nex

Nex

GarageSpace

Categories

Categories

AI Sales Agents Supported
AI Sales Tools Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Integrations

Slack Supported
Calendly Not Supported
Gmail Not Supported
Google Workspace Supported
HubSpot CRM Not Supported
LinkedIn Not Supported
Microsoft 365 Supported
Okta Supported
Outreach Supported
Reduct Supported
Shift Supported
Tableau Supported
Vonage Contact Center Supported
Zapier Not Supported

Integrations

Slack Supported
Calendly Supported
Gmail Supported
Google Workspace Not Supported
HubSpot CRM Supported
LinkedIn Supported
Microsoft 365 Not Supported
Okta Not Supported
Outreach Not Supported
Reduct Not Supported
Shift Not Supported
Tableau Not Supported
Vonage Contact Center Not Supported
Zapier Supported
Claim Backstory and update features and information
Claim Backstory and update features and information
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