Backstory

Backstory

Backstory (People.ai)
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About

Backstory is an AI-powered sales pipeline intelligence platform designed to help revenue teams understand deal health, manage pipelines, forecast outcomes, and improve sales execution. The platform connects with CRM, email, calendar, meeting, and other sales systems to automatically capture calls, meetings, contacts, and account activity. Its AI analyzes engagement signals, historical performance, coverage gaps, risks, and opportunities to estimate close likelihood and explain why individual deals may be progressing or slipping. Stakeholder mapping helps teams identify the people involved in an opportunity and understand where important relationships or contacts may be missing. Backstory also provides deal-specific recommendations, AI sales coaching, renewal and retention insights, forecasting, and pipeline management tools.

About

In just a few steps, you can empower dozens, hundreds, or even thousands of teammates to move faster and hit their goals. We integrate seamlessly with Salesforce, Zendesk, Outreach, Stella Connect, and many other applications. Leverage dozens of templates or create your own custom goals with Pathlight's powerful metric creation workflows. Because Pathlight intelligently builds your org chart, you can roll out your goals in minutes. In every office, in every country, get everyone managing against the same information. In one click, you can celebrate your team’s wins or provide targeted individual coaching. Performance data is automatically embedded in every message. See a team member falling behind? Supporting them is easy with our 20+ customizable coaching templates. Make your 1:1s more productive with our pre-set agenda templates.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Sales teams, revenue operations professionals, sales managers, CROs, and enterprise revenue organizations that need AI-powered deal intelligence, forecasting, pipeline visibility, stakeholder mapping, and automated activity capture

Audience

Customer-facing teams in need of a Realtime Performance Management platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Backstory (People.ai)
Founded: 2016
United States
www.backstory.ai/

Company Information

Pathlight
Founded: 2017
United States
www.pathlight.com/product/how-it-works

Alternatives

Alternatives

Gong

Gong

Gong.io
Gryphon ONE

Gryphon ONE

Gryphon.ai

Categories

Categories

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Not Supported
Call Recording Not Supported
Campaign Management Not Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

Integrations

Google Workspace Supported
Outreach Supported
Microsoft 365 Supported
Okta Supported
Reduct Supported
Salesforce Not Supported
Shift Supported
Slack Supported
Stella Connect Not Supported
Tableau Supported
Vonage Contact Center Supported
Zendesk Not Supported

Integrations

Google Workspace Supported
Outreach Supported
Microsoft 365 Not Supported
Okta Not Supported
Reduct Not Supported
Salesforce Supported
Shift Not Supported
Slack Not Supported
Stella Connect Supported
Tableau Not Supported
Vonage Contact Center Not Supported
Zendesk Supported
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Claim Backstory and update features and information
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