BacklineDrFirst
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About
Collaborative communication technologies such as HIPAA compliant texting can have a substantial impact on healthcare, dramatically improving speed, safety, precision and efficiency. The widespread use of smartphones makes communication possible practically anywhere, anytime. Physician use of mobile devices is widespread and growing rapidly. Nearly 90% of American health care workers use their personal phone at work, and 45% of clinicians already use mobile apps to collect data at bedside. DrFirst’s Backline communication and collaboration tool, specifically designed for use in healthcare environments, helps providers achieve better care coordination, better health outcomes, better transitions of care and lower hospital readmissions.
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About
Communication and team work are vital for providing quality health care to patients. According to a study, ineffective care team communication was found to be the root cause of around 66% of medical errors. Collaboration is the key for healthcare providers to ensure that the patient's diagnosis and treatment plans are properly co-ordinated among the care team. Charmconnect helps providers and stakeholders in patient care to communicate effectively by providing instant access to patient health information, around which care discussions can be organized. External chat allows providers to chat with providers from other practices or hospitals to discuss a patient or to share medical records securely. The care team has the option of enabling Patient channels for select patients or patient caregivers that helps patients to chat with the care team seamlessly, resulting in quicker attention to their health problems. It greatly mitigates health risks caused due to communication delays.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Healthcare centers looking for a messaging and care team communications platform
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Audience
Health centers looking for a HIPAA compliant secure instant messaging platform o seamlessly interact with patients and practice members
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
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Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDrFirst
Founded: 2000
United States
drfirst.com/products/communication-collaboration/
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Company InformationCharmConnect
www.charmhealth.com/connect/
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Integrations
No info available.
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