ModemModem Intelligence
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Related Products
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BackOps:
About
BackOps AI is an AI-driven platform designed to automate operational workflows for logistics and supply chain teams by acting as an intelligent operator that manages tasks across multiple systems and communication channels. It integrates with existing enterprise tools such as ERPs, warehouse management systems, and communication platforms to coordinate operational processes and reduce manual work. Through its core system called Relay, the platform captures how operational workflows actually occur within an organization and converts that knowledge into automated processes that can run continuously across teams and systems. The AI can read incoming emails, analyze requests, categorize operational issues, update internal systems, and execute tasks such as filing carrier claims, generating quotes, retrieving invoices, processing order updates, or initiating reshipments.
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Modem:
About
Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.
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BackOps:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Modem:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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BackOps:
Audience
Logistics operators, supply chain managers, and warehouse teams that need a tool to automate operational workflows, resolve supply chain issues, and coordinate processes
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Modem:
Audience
Freight forwarders and their sales, pricing and operations teams
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BackOps:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Modem:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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BackOps:
API
Offers API
Not Supported
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Modem:
API
Offers API
Not Supported
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BackOps:
Screenshots and Videos |
Modem:
Screenshots and VideosNo images available
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BackOps:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Modem:
Pricing
Contact vendor
Contact Modem for pricing.
Free Version
Not Supported
Free Trial
Not Supported
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BackOps:
Reviews/
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Modem:
Reviews/
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BackOps:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Modem:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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BackOps:
Company InformationBackOps
Founded: 2024
United States
backops.ai/
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Modem:
Company InformationModem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com
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BackOps:
Alternatives |
Modem:
Alternatives |
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BackOps:
Categories |
Modem:
Categories |
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BackOps:
Integrations
Gmail
Supported
Microsoft Outlook
Supported
Microsoft Teams
Supported
Slack
Not Supported
WhatsApp
Not Supported
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Modem:
Integrations
Gmail
Supported
Microsoft Outlook
Supported
Microsoft Teams
Not Supported
Slack
Supported
WhatsApp
Supported
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BackOps:
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Modem:
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