Modem

Modem

Modem Intelligence
BackOps Modem

Related Products

  • Pipefy
    4.6 out of 5 stars 594 Ratings
    Visit Website for Pipefy
  • Process Street
    4.7 out of 5 stars 1,119 Ratings
    Visit Website for Process Street
  • StackAI
    4.5 out of 5 stars 55 Ratings
    Visit Website for StackAI
  • Onro
    5.0 out of 5 stars 20 Ratings
    Visit Website for Onro
  • RunMyJobs by Redwood
    4.8 out of 5 stars 429 Ratings
    Visit Website for RunMyJobs by Redwood
  • Gemini platform
    4.3 out of 5 stars 1,178 Ratings
    Visit Website for Gemini platform
  • Gaffa
    5.0 out of 5 stars 5 Ratings
    Visit Website for Gaffa
  • ShareCRM
    4.8 out of 5 stars 68 Ratings
    Visit Website for ShareCRM
  • Retool
    4.6 out of 5 stars 608 Ratings
    Visit Website for Retool
  • CartonCloud
    4.8 out of 5 stars 129 Ratings
BackOps:

About

BackOps AI is an AI-driven platform designed to automate operational workflows for logistics and supply chain teams by acting as an intelligent operator that manages tasks across multiple systems and communication channels. It integrates with existing enterprise tools such as ERPs, warehouse management systems, and communication platforms to coordinate operational processes and reduce manual work. Through its core system called Relay, the platform captures how operational workflows actually occur within an organization and converts that knowledge into automated processes that can run continuously across teams and systems. The AI can read incoming emails, analyze requests, categorize operational issues, update internal systems, and execute tasks such as filing carrier claims, generating quotes, retrieving invoices, processing order updates, or initiating reshipments.
Modem:

About

Modem is an AI-enabled platform for freight forwarders that brings rate management, customer quoting, records and operational knowledge into workflows centered on the team’s inbox. It organizes carrier and contract rates imported from PDFs, spreadsheets and email, then helps prepare customer quotes from those rates. Teams can manage customer and contact records, tasks and quotes together while documenting procedures and the context behind pricing and customer relationships. Modem is designed to work alongside existing forwarding systems rather than requiring teams to replace them. It supports work across email and connected communication channels, helping sales, pricing and operations staff coordinate routine tasks and respond to quote requests. Freight forwarders can use the platform to centralize operational information, standardize internal processes and automate selected steps while retaining their current systems.
BackOps:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Modem:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BackOps:

Audience

Logistics operators, supply chain managers, and warehouse teams that need a tool to automate operational workflows, resolve supply chain issues, and coordinate processes
Modem:

Audience

Freight forwarders and their sales, pricing and operations teams
BackOps:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Modem:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
BackOps:

API

Offers API Not Supported
Modem:

API

Offers API Not Supported
BackOps:

Screenshots and Videos

Modem:

Screenshots and Videos

No images available
BackOps:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Modem:

Pricing

Contact vendor
Contact Modem for pricing.
Free Version Not Supported
Free Trial Not Supported
BackOps:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Modem:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BackOps:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Modem:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
BackOps:

Company Information

BackOps
Founded: 2024
United States
backops.ai/
Modem:

Company Information

Modem Intelligence
Founded: 2025
United Kingdom
thinkmodem.com
BackOps:

Alternatives

WinOps Cloud

WinOps Cloud

We Win Limited
Modem:

Alternatives

BackOps:
Modem:
Nexcade

Nexcade

Nexcade AI
BackOps:
Modem:
GoFreight

GoFreight

5.0 out of 5 stars
BackOps:
Modem:
BackOps:
Modem:
fretia

fretia

Engrenage Labs
BackOps:

Categories

AI Automation Supported
AI Tools Supported
Modem:

Categories

Freight Forwarding Supported
BackOps:

Integrations

Gmail Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Slack Not Supported
WhatsApp Not Supported
Modem:

Integrations

Gmail Supported
Microsoft Outlook Supported
Microsoft Teams Not Supported
Slack Supported
WhatsApp Supported
BackOps:
Claim BackOps and update features and information
Claim BackOps and update features and information
Modem:
Claim Modem and update features and information
Claim Modem and update features and information