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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

Trustgrid is the SD-WAN for application providers. The Trustgrid platform uniquely addresses the needs of SaaS application providers who rely on remote systems. By combining an SD-WAN 2.0, edge computing, and zero trust remote access into a single platform we allow software providers to manage and support distributed application environments from the cloud to the edge. With the Trustgrid platform you can: • Build cloud to on-premise networks at scale • Manage and support 100s of networks from a single pane of glass • Control on-premise apps and appliances as if they were in the cloud • Run and support Docker containers in any cloud or on-premise • Provide your support teams secure access to edge application environments Simplify connectivity, enhance security, and guarantee network availability with Trustgrid.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

Software providers who connect to or deliver applications on-premise

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version Not Supported
Free Trial Supported

Pricing

Subscription-based pricing. Priced per node per year
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

Trustgrid
Founded: 2016
United States
trustgrid.io

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

Versa SASE

Versa SASE

Versa Networks
Lumen SD-WAN

Lumen SD-WAN

Lumen Technologies
Cisco ACI

Cisco ACI

Cisco

Categories

Cybersecurity Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Automation Supported
Network Security Supported

Categories

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Not Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Supported
Performance Monitoring Supported
Tool Access Control Supported
Vulnerability Assessments Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported

Data Fabric Features

Data Access Management Supported
Data Analytics Not Supported
Data Collaboration Supported
Data Lineage Tools Not Supported
Data Networking / Connecting Supported
Metadata Functionality Not Supported
No Data Redundancy Not Supported
Persistent Data Management Not Supported

SD-WAN Features

Application Delivery Control Supported
Centralized Orchestration Supported
Dynamic Path Selection Supported
Multi-Cloud Management Supported
Policy-based Management Supported
VPN Supported
WAN Optimization Supported
Zero-Touch Provisioning Supported

Integrations

Centerity Supported
Centreon Supported
Check Point IPS Supported
Citrix Gateway Supported
Device42 Supported
Docker Not Supported
FireMon Supported
Forescout Supported
Gigamon Supported
Imprivata Supported
MySQL Supported
NetWitness Supported
Okta Not Supported
Paessler PRTG Supported
Radware DefensePro Supported
Sophos Email Supported
Sophos Firewall Supported
VMware ESXi Supported
WALLIX Bastion Supported
pfSense Supported

Integrations

Centerity Not Supported
Centreon Not Supported
Check Point IPS Not Supported
Citrix Gateway Not Supported
Device42 Not Supported
Docker Supported
FireMon Not Supported
Forescout Not Supported
Gigamon Not Supported
Imprivata Not Supported
MySQL Not Supported
NetWitness Not Supported
Okta Supported
Paessler PRTG Not Supported
Radware DefensePro Not Supported
Sophos Email Not Supported
Sophos Firewall Not Supported
VMware ESXi Not Supported
WALLIX Bastion Not Supported
pfSense Not Supported
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Claim BackBox and update features and information
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