BackBox vs. Pliant Comparison


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About BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.	About Pliant’s solution for IT Process Automation simplifies, streamlines, and secures how teams build and deploy automation. Reduce human error, ensure compliance, and elevate your efficiency, with Pliant. Ingest existing automation and write new automation with single-pane orchestration. Ensure compliance using consistent, practical built-in governance. Pliant has abstracted thousands of vendor APIs to create intelligent action blocks allowing users to drag-and-drop blocks, rather than writing and rewriting lines of code. From a single platform, citizen developers are able to build consistent and meaningful automation across platforms, services, and applications in minutes — maximizing value across the entire technology stack in one place. With our ability to add new APIs in 15 business days, anything that is not already out of the box will be in an industry leading timeframe.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices	Audience Process automation platform that simplifies, streamlines, and secures how IT teams build and deploy automation
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Please contact BackBox for pricing. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.0 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup. You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable. Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios. The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done. Cons The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick. We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed. Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs. Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.	Pros & Cons from Real Users Pros We use Pliant almost exclusively to provision bare metal. we deploy and operate infrastructure for a number of carrier accounts on a global scale and use Pliant to do the repeatable work. I like that they offer a free version of the product so i could just try it out. I wanted to play with an automation tool that wasn't just for kids. I didn't want to pay or pay much. The API gateway they have makes this tool so much more valuable than some of the other solutions out there. We found pliant in the marketplace to automate some network config and now i'm using it build and package my own APIs. Pliant has a ton of APIs available to use immediately. We were able to integrate our software system into more than 5 external APIs within the first 24 hours and we have not gone back because of how scalable the product is with our needs. Pliant provided numerous integrations making Pliant a very easy tool to use for any company or organization. Cons This is more us than them, but because they're earlier in their maturity they weren't an approved vendor in our system so we had to look at incumbents first. I'd really like to be able to add credits to get a little more functionality, but overall it's good and surprisingly capable for building automations -- they have tons of integrations. Their free version has these guides that really help with onboarding, but when we upgraded to their starter edition they went away. Would really like to have them as an option. Currently, we do not have really any cons associated with their product. I do wish there were more options for templates available but their support team has been amazing in helping to build those out for us because once there is a template it can be used over and over again. Pliant needs better integration with Angular or React to allow custom user portals for better optimization of the user experience.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information BackBox Founded: 2009 United States backbox.com/request-a-demo/	Company Information Pliant.io Founded: 2017 United States pliant.io
Alternatives Unimus NetCore j.s.a. (Unimus)	Alternatives Resolve Resolve Systems
ManageEngine Network Configuration Manager ManageEngine	SolarWinds Network Configuration Manager SolarWinds
SolarWinds Kiwi CatTools SolarWinds	Itential
PathSolutions TotalView PathSolutions	NetBrain
SolarWinds Network Configuration Manager SolarWinds View All	Ansible Red Hat View All
Categories Cybersecurity Supported IT Management Supported IT Security Supported MSP Supported Network Automation Supported Network Configuration Supported Network Security Supported	Categories API Gateways Supported Cloud Infrastructure Automation Supported Container Orchestration Supported IT Automation Supported IT Management Supported ITSM Supported Network Automation Supported Network Configuration Supported User Provisioning and Governance Supported
IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported Network Automation Features Compliance Monitoring Supported Configuration Backup Supported Configuration Changes Supported Network Orchestration Not Supported Performance Monitoring Supported Tool Access Control Not Supported Vulnerability Assessments Supported Show More Features IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Not Supported Vulnerability Scanning Supported Web Threat Management Not Supported Web Traffic Reporting Not Supported Network Security Features Access Control Not Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported Threat Response Supported VPN Not Supported Vulnerability Scanning Supported
Integrations A10 Thunder ADC Supported Arista Converged Cloud Fabric Supported MySQL Supported NorthStar Navigator Supported Cisco Meraki Not Supported Fairmarkit Not Supported FortiSIEM Supported Google Cloud Platform Not Supported IBM NS1 Connect Not Supported Imprivata Supported LogRhythm SIEM Supported Nutanix AHV Not Supported Proofpoint Email Protection Supported RabbitMQ Not Supported Riverbed SteelHead Supported SolarWinds Database Performance Analyzer Not Supported Sophos Firewall Supported Stripe Not Supported Trend Micro Deep Discovery Supported Show More Integrations View All 63 Integrations	Integrations A10 Thunder ADC Supported Arista Converged Cloud Fabric Supported MySQL Supported NorthStar Navigator Supported Cisco Meraki Supported Fairmarkit Supported FortiSIEM Not Supported Google Cloud Platform Supported IBM NS1 Connect Supported Imprivata Not Supported LogRhythm SIEM Not Supported Nutanix AHV Supported Proofpoint Email Protection Not Supported RabbitMQ Supported Riverbed SteelHead Not Supported SolarWinds Database Performance Analyzer Supported Sophos Firewall Not Supported Stripe Supported Trend Micro Deep Discovery Not Supported Show More Integrations View All 62 Integrations
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