BackBox vs. PathSolutions TotalView Comparison


BackBox	PathSolutions TotalView PathSolutions	+	+
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About BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.		About PathSolutions TotalView network monitoring and troubleshooting software bridges the gap between NETWORK MONITORING and TROUBLESHOOTING RESOLUTION telling you WHEN, WHERE and WHY network errors occur. PathSolutions TotalView continuously monitors and tracks the performance of every device and every link in your entire network, going deeper than other solutions by collecting error counters, performance data, configuration information and connectedness. A built-in heuristics engine analyzes all of this information to produce plain-English answers to problems. This means that complex problems can be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices		Audience Medium sized companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Please contact BackBox for pricing. Free Version Not Supported Free Trial Supported		Pricing $5,747 perpetual Pricing is based on the size of the network and is priced based on the number of network interfaces in the environment. This would include all physical interfaces on network infrastructure devices: switches, routers, gateways, and firewalls. This count is put into discount buckets so the price is approachable by small, medium, and large enterprises. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.0 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.9 / 5 ease 5.0 / 5 features 4.6 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup. You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable. Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios. The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done. Cons The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick. We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed. Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs. Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.		Pros from Real Users Pros Love the simplicity and customization of the product, its very easy to get devices monitored and to modify nearly anything. Being able to mass modify interfaces really saves time and the notifications are now business critical at my facility. The support is second to none if you run into issues, the BGP monitoring and integrated IPAM/Syslog really set TotalView a cut above their competitors. Installation is quick and easy. Configuration is very straight forward and easy. Gives you a "TotalView" of your network and equipment. Can be up and running in a matter of minutes. PathSolutions has been a wonderful product for us and the support is great. It's very easy to get in contact with someone at path solutions when you require assistance. Right off the top, the ease of configuration and understanding the information available was the most import aspect for me with TotalView. The software aggregates information on multiple devices in a way that makes narrowing down a network issue much more effective. In addition, syslog and Netflow views are available right from the device pages speeding up information that is critical to a strong network foundation. Quick and good information. Works well when you need to get some good information on devices. Decent product. This is one of the easiest-to-install network monitoring and management systems ever. Anyone can get this up and running in under 15 minutes and, depending on your network, can be fully productive in under a day. We currently have 5 techs monitoring and managing 160 network switches in 50 buildings across 2 campuses and this is their #1 tool for monitoring, troubleshooting, and fixing issues. The user interface is clean, simple and fast which makes it extremely easy to find and resolve issues. One of the best features is the network prescription that will not only identify issues but provide you with an easy-to-understand explanation of the issue and how to resolve it. I have been using PathSolutions for 15+ years. It has been a great product. I would recommend it to any IT Admin. Price...Installation, initial configuration and training with Cris and Amy lasted until all my questions were answered. We run a call center with 80% remote users. Troubleshooting VOIP with WireShark or SNGREP is cool and all, but tech has other issues to solve. TotalView is running on my monitor, alerts are configured and I get better sleep. Ease of use, completeness of features, ability to determine issues quickly, monitoring interfaces and links, MOS Tools, Interface histories, IP management, GREMLIN history!!! Feature rich. Great support. Great documentation. Simple implementation. Extremely customizable network monitoring.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information BackBox Founded: 2009 United States backbox.com/request-a-demo/		Company Information PathSolutions Founded: 2007 United States www.pathsolutions.com
Alternatives Unimus NetCore j.s.a. (Unimus)		Alternatives ManageEngine OpManager ManageEngine
ManageEngine Network Configuration Manager ManageEngine		Site24x7 ManageEngine
SolarWinds Kiwi CatTools SolarWinds		NetBrain
PathSolutions TotalView PathSolutions		Domotz
SolarWinds Network Configuration Manager SolarWinds View All		AdRem NetCrunch AdRem Software View All
Categories Cybersecurity Supported IT Management Supported IT Security Supported MSP Supported Network Automation Supported Network Configuration Supported Network Security Supported		Categories Network Automation Supported Network Configuration Supported Network Detection and Response (NDR) Supported Network Management Supported Network Mapping Supported Network Monitoring Supported Network Security Supported Network Security Policy Management (NSPM) Supported Network Traffic Analysis (NTA) Supported Network Troubleshooting Supported Server Management Supported Server Monitoring Supported Threat Intelligence Supported VoIP Monitoring Supported
Network Automation Features Compliance Monitoring Supported Configuration Backup Supported Configuration Changes Supported Network Orchestration Not Supported Performance Monitoring Supported Tool Access Control Not Supported Vulnerability Assessments Supported Network Security Features Access Control Not Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Supported Internet Usage Monitoring Not Supported Intrusion Detection System Supported Threat Response Supported VPN Not Supported Vulnerability Scanning Supported Show More Features IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Not Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported IT Security Features Anti Spam Not Supported Anti Virus Not Supported Email Attachment Protection Not Supported Event Tracking Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported IP Protection Not Supported Spyware Removal Not Supported Two-Factor Authentication Not Supported Vulnerability Scanning Supported Web Threat Management Not Supported Web Traffic Reporting Not Supported		Network Automation Features Compliance Monitoring Not Supported Configuration Backup Supported Configuration Changes Supported Network Orchestration Supported Performance Monitoring Supported Tool Access Control Not Supported Vulnerability Assessments Supported Network Security Features Access Control Not Supported Analytics / Reporting Supported Compliance Reporting Not Supported Firewalls Not Supported Internet Usage Monitoring Not Supported Intrusion Detection System Not Supported Threat Response Supported VPN Not Supported Vulnerability Scanning Supported Show More Features Network Mapping Features Color Codes / Icons Supported Compliance Management Not Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Not Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Supported IP Address Monitoring Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Traffic Analysis (NTA) Features Anomalous Behavior Detection Supported High Bandwidth Usage Monitoring Supported Historical Behavior Data Supported Identify High Network Traffic Sources Supported Network Transaction Visibility Supported Stream Data to IDR or Data Lake Not Supported Traffic Decryption Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Supported Configuration Management Supported Connectivity Management Supported Data Visualization Supported Historical Audit Supported Mobile Network Troubleshooting Supported Network Analysis Supported Network Monitoring Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Not Supported Email Monitoring Supported Event Logs Not Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Not Supported VoIP Monitoring Features Alerts / Notifications Supported Call Detail Record (CDR) Analysis Not Supported Call Quality Monitoring Supported IP SLA Monitoring Supported Jitter Testing Supported Latency Monitoring Supported MOS Monitoring Supported Packet Loss Monitoring Supported QoS Monitoring Supported Reporting / Analytics Supported Troubleshooting Supported
Integrations AppWall Supported Aruba Cloud Supported Ciena Manage, Control and Plan (MCP) Supported FireMon Supported FortiDDoS Supported FortiGate NGFW Supported Imprivata Supported Link-Live Not Supported Nexpose Supported NorthStar Navigator Supported Radware Alteon Supported Sophos Managed Threat Response Supported Symantec Endpoint Protection Supported Trellix Endpoint Security (HX) Supported Trend Micro Deep Discovery Supported VMware ESXi Supported VMware vCenter Supported WatchGuard Firebox Cloud Supported pfSense Supported Show More Integrations View All 63 Integrations		Integrations AppWall Not Supported Aruba Cloud Not Supported Ciena Manage, Control and Plan (MCP) Not Supported FireMon Not Supported FortiDDoS Not Supported FortiGate NGFW Not Supported Imprivata Not Supported Link-Live Supported Nexpose Not Supported NorthStar Navigator Not Supported Radware Alteon Not Supported Sophos Managed Threat Response Not Supported Symantec Endpoint Protection Not Supported Trellix Endpoint Security (HX) Not Supported Trend Micro Deep Discovery Not Supported VMware ESXi Not Supported VMware vCenter Not Supported WatchGuard Firebox Cloud Not Supported pfSense Not Supported Show More Integrations View All 5 Integrations
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