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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

NetBrain is the company behind the NetBrain Agentic NetOps Platform, pioneering Agentic NetOps: the category that gives enterprise network teams a path to network operations where AI agents and engineers work side by side, live network context, intent-based automation, and a growing Agent Team that diagnoses, decides, and acts, with humans in control throughout. NetBrain serves approximately one-third of the Fortune 100 and Fortune 500 across the most complex enterprise networks in the world, with offices in Boston, London, Munich, Beijing, Toronto, and Pune.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

Network | Infrastructure | ITops

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Pros & Cons from Real Users

Pros

  • 1. Device discovery is easy, NetBrain even walks you through troublesome devices. 2. Automation diagnostic runbooks are easy to create and maintain 3. Large vendor support list 4. Asset tracking is a breeze 5. Many backup mechanisms within with configuration compare, these are known as baselines 6. Discovered IP address table at your fingertips 7. Excellent search capabilities 8. Natural path discovery (all routing paths can be displayed if known) 9. Manual diagramming is a thing in the past, all maps are dynamic! 10. Golden baselines can be setup with ease to be able to note changes in the environment that effects stability.

Cons

  • 1. Not effectively geared for MSP’s, More enterprise focused 2. Automation network change module needs further maturity 3. Expensive to license 4. Some aspects of user interface can be improved

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

NetBrain
Founded: 2004
United States
www.netbrain.com

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

Avaron AIM

Avaron AIM

Avaron

Categories

Cybersecurity Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Automation Supported
Network Security Supported

Categories

AIOps Supported
CMDB Supported
Digital Twin Supported
IT Automation Supported
IT Management Supported
Network Assessment Supported
Network Automation Supported
Network Discovery Supported
Network Management Supported
Network Mapping Supported
Network Monitoring Supported
Observability Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Not Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Supported
Performance Monitoring Supported
Tool Access Control Supported
Vulnerability Assessments Supported

CMDB Features

Change Management Supported
Configuration Management Supported
Data Visualization Supported
Device Auto Discovery Supported
Impact Management Supported
IT Asset Management Supported
License Management Not Supported
Performance Management Supported
Relationship Mapping Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Not Supported
Uptime Monitoring Not Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Supported
Network Analysis Supported
Network Monitoring Supported

Vulnerability Management Features

Asset Discovery Supported
Asset Tagging Supported
Network Scanning Not Supported
Patch Management Not Supported
Policy Management Supported
Prioritization Not Supported
Risk Management Not Supported
Vulnerability Assessment Supported
Web Scanning Not Supported

Integrations

Barracuda Cloud Supported
BigPanda Not Supported
Bitdefender GravityZone Supported
Ciena Manage, Control and Plan (MCP) Supported
Cisco AnyConnect Supported
Dynatrace Not Supported
FortiAnalyzer Supported
NetWitness Supported
Paessler PRTG Enterprise Monitor Not Supported
Proofpoint Email Protection Supported
Radware DefensePro Supported
RedSeal Supported
ServiceNow Not Supported
SolarWinds AppOptics Not Supported
Sophos Email Supported
Sophos Firewall Supported
Splunk AppDynamics Not Supported
Ubiquity Supported
VMware ESXi Supported
VMware NSX Supported

Integrations

Barracuda Cloud Not Supported
BigPanda Supported
Bitdefender GravityZone Not Supported
Ciena Manage, Control and Plan (MCP) Not Supported
Cisco AnyConnect Not Supported
Dynatrace Supported
FortiAnalyzer Not Supported
NetWitness Not Supported
Paessler PRTG Enterprise Monitor Supported
Proofpoint Email Protection Not Supported
Radware DefensePro Not Supported
RedSeal Not Supported
ServiceNow Supported
SolarWinds AppOptics Supported
Sophos Email Not Supported
Sophos Firewall Not Supported
Splunk AppDynamics Supported
Ubiquity Not Supported
VMware ESXi Not Supported
VMware NSX Not Supported
Claim BackBox and update features and information
Claim BackBox and update features and information
Claim NetBrain and update features and information
Claim NetBrain and update features and information