BackBox

BackBox

4.5 out of 5 stars
BackBox Itential

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BackBox:

About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.
Itential:

About

Itential is the only automation and orchestration solution built to support both network and cloud, making it easy for enterprise and service provider organizations to maintain network compliance, reduce manual operations, and simplify network management. The Itential Automation Platform is a low-code solution that seamlessly connects IT systems with network technologies for end-to-end network configuration, compliance, and automation. With Itential’s industry-leading patented network automation and orchestration solutions, network and cloud teams can: • Consolidate, Organize & Modernize Your CLI Automation Assets • Use Pre-Built Automations or Design & Build Your Own Automation Workflows • Backup, Manage, & Validate Network Configurations • Integrate with Everything in Your Environment • Manage, Measure, & Scale Automation Across your Organization
BackBox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Itential:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BackBox:

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices
Itential:

Audience

NetOps teams looking to operationalize network automation and orchestration at enterprise scale.
BackBox:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Itential:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
BackBox:

API

Offers API Supported
Itential:

API

Offers API Supported
BackBox:

Screenshots and Videos

Itential:

Screenshots and Videos

BackBox:

Pricing

Please contact BackBox for pricing.
Free Version Not Supported
Free Trial Supported
Itential:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
BackBox:

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5
Itential:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BackBox:

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.
BackBox:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Itential:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
BackBox:

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/
Itential:

Company Information

Itential
Founded: 2014
United States
www.itential.com/automation-platform/
BackBox:

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BackBox:
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BackBox:
Itential:
BackBox:
Itential:
BackBox:

Categories

Cybersecurity Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Automation Supported
Network Security Supported
Itential:

Categories

BackBox:

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Not Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported
Itential:

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Supported
Performance Monitoring Supported
Tool Access Control Supported
Vulnerability Assessments Not Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Supported
Reporting Analytics / Visualization Supported
Task Management Supported
BackBox:

Integrations

Arbor Sightline Supported
Array APV Series Supported
Barracuda Cloud Supported
Bitdefender GravityZone Supported
Centreon Supported
Check Point Infinity Supported
CyberArk Privileged Access Manager Supported
FortiAnalyzer Supported
FortiMail Supported
FortiSIEM Supported
Imprivata Supported
NetWitness Supported
Radware Alteon Supported
Radware LinkProof NG Supported
Sophos Managed Threat Response Supported
Sophos UTM Supported
Symantec Endpoint Protection Supported
WatchGuard Firebox Cloud Supported
Itential:

Integrations

Arbor Sightline Not Supported
Array APV Series Not Supported
Barracuda Cloud Not Supported
Bitdefender GravityZone Not Supported
Centreon Not Supported
Check Point Infinity Not Supported
CyberArk Privileged Access Manager Not Supported
FortiAnalyzer Not Supported
FortiMail Not Supported
FortiSIEM Not Supported
Imprivata Not Supported
NetWitness Not Supported
Radware Alteon Not Supported
Radware LinkProof NG Not Supported
Sophos Managed Threat Response Not Supported
Sophos UTM Not Supported
Symantec Endpoint Protection Not Supported
WatchGuard Firebox Cloud Not Supported
BackBox:
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Claim BackBox and update features and information
Itential:
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Claim Itential and update features and information