CyberGatekeeper

CyberGatekeeper

InfoExpress
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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

Protecting your organization is a complex task that requires the right tools to meet your needs. Insecurity, one size does not fit all, and organizations must carefully determine their requirements. InfoExpress offers a family of appliances to meet different NAC requirements. All appliances support enforcement that secures access for mobile, desktop, and IoT devices without network changes while supporting a core set of features. Support is provided to administrators only. Administrators can open a support ticket by simply sending an email to the support email address. InfoExpress provides network security solutions that enhance productivity and security through better visibility, improved security, and automating device and mobile access to the network. Hundreds of security conscious-organizations use InfoExpress products to secure their networks, data and client information.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

IT Professionals and network admins in need of a Computer Security solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

InfoExpress
www.infoexpress.com

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

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Genian NAC

GENIANS
Forescout

Forescout

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Aruba ClearPass

Aruba ClearPass

Aruba Networks
NordLayer

NordLayer

Nord Security

Categories

Cybersecurity Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Automation Supported
Network Security Supported

Categories

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Not Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Not Supported
Centralized Policy Management Supported
Dashboard Not Supported
Device Auto-Provisioning Not Supported
Device Self-Registration Not Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Not Supported

Integrations

A10 Thunder ADC Supported
AlgoSec Supported
Arbor Sightline Supported
Array APV Series Supported
Avaya Cloud Office Supported
Axway Amplify Supported
Barracuda Cloud Supported
Bitdefender GravityZone Supported
Check Point Infinity Supported
CyberArk Privileged Access Manager Supported
Forcepoint Trusted Gateway System Supported
FortiDDoS Supported
FortiSIEM Supported
MySQL Supported
Nexpose Supported
Sophos Email Supported
Ubiquity Supported
VMware NSX Supported
WALLIX Bastion Supported

Integrations

A10 Thunder ADC Not Supported
AlgoSec Not Supported
Arbor Sightline Not Supported
Array APV Series Not Supported
Avaya Cloud Office Not Supported
Axway Amplify Not Supported
Barracuda Cloud Not Supported
Bitdefender GravityZone Not Supported
Check Point Infinity Not Supported
CyberArk Privileged Access Manager Not Supported
Forcepoint Trusted Gateway System Not Supported
FortiDDoS Not Supported
FortiSIEM Not Supported
MySQL Not Supported
Nexpose Not Supported
Sophos Email Not Supported
Ubiquity Not Supported
VMware NSX Not Supported
WALLIX Bastion Not Supported
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