AyvenAlknoma
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Related Products
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About
Ayven is an AI coordinator that helps teams coordinate themselves by asking the people who hold each answer, carrying information across the team, checking whether work is actually done, and returning when the plan says. It lives in Slack and Microsoft Teams and connects with tools such as Jira, Asana, Google Drive, Notion, SharePoint, YouTrack, and GitHub. Teams give Ayven an outcome, and she follows the work across people and systems, messages whoever a step depends on, and comments on overdue tickets. If something stalls, she asks what is blocking it; if the answer already exists in code, documents, tickets, or team conversations, she reads those sources before asking anyone. Work she cannot complete herself can be turned into a ticket with an owner and due date after approval, then followed until the tracker shows Done. Ayven keeps plans current over time, notices mismatches between systems, and routes decisions to the right person instead of broadcasting every question.
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About
Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Cross-functional, product, and engineering teams wanting to coordinate work, chase dependencies, keep plans current, and follow tasks through to completion
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Audience
IT service management teams and support organizations wanting to automatically assign and balance Jira tickets based on workload, availability, and custom rules
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$179 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAlknoma
Founded: 2004
United Kingdom
www.ayven.ai/
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Company InformationTrundl
Founded: 2014
United States
trundl.com/products/smart-assignments-and-rotations-for-jira/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Jira
Supported
Amazon Web Services (AWS)
Not Supported
Asana
Supported
Atlassian Clover
Not Supported
GitHub
Supported
Google Drive
Supported
Jira Service Management
Not Supported
Microsoft 365
Not Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
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Integrations
Jira
Supported
Amazon Web Services (AWS)
Supported
Asana
Not Supported
Atlassian Clover
Supported
GitHub
Not Supported
Google Drive
Not Supported
Jira Service Management
Supported
Microsoft 365
Supported
Microsoft SharePoint
Not Supported
Microsoft Teams
Not Supported
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