Ayven

Ayven

Alknoma
+
+

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About

Ayven is an AI coordinator that helps teams coordinate themselves by asking the people who hold each answer, carrying information across the team, checking whether work is actually done, and returning when the plan says. It lives in Slack and Microsoft Teams and connects with tools such as Jira, Asana, Google Drive, Notion, SharePoint, YouTrack, and GitHub. Teams give Ayven an outcome, and she follows the work across people and systems, messages whoever a step depends on, and comments on overdue tickets. If something stalls, she asks what is blocking it; if the answer already exists in code, documents, tickets, or team conversations, she reads those sources before asking anyone. Work she cannot complete herself can be turned into a ticket with an owner and due date after approval, then followed until the tracker shows Done. Ayven keeps plans current over time, notices mismatches between systems, and routes decisions to the right person instead of broadcasting every question.

About

Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Cross-functional, product, and engineering teams wanting to coordinate work, chase dependencies, keep plans current, and follow tasks through to completion

Audience

IT service management teams and support organizations wanting to automatically assign and balance Jira tickets based on workload, availability, and custom rules

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$179 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alknoma
Founded: 2004
United Kingdom
www.ayven.ai/

Company Information

Trundl
Founded: 2014
United States
trundl.com/products/smart-assignments-and-rotations-for-jira/

Alternatives

No Alternatives

Alternatives

Jira

Jira

Atlassian
ArcTicketing

ArcTicketing

Archarina

Categories

AI Agents Supported
AI Automation Supported

Categories

Issue Tracking Supported

Integrations

Jira Supported
Amazon Web Services (AWS) Not Supported
Asana Supported
Atlassian Clover Not Supported
GitHub Supported
Google Drive Supported
Jira Service Management Not Supported
Microsoft 365 Not Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Notion Supported
Slack Supported
YouTrack Supported
monday AI work platform Not Supported

Integrations

Jira Supported
Amazon Web Services (AWS) Supported
Asana Not Supported
Atlassian Clover Supported
GitHub Not Supported
Google Drive Not Supported
Jira Service Management Supported
Microsoft 365 Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Slack Not Supported
YouTrack Not Supported
monday AI work platform Supported
Claim Ayven and update features and information
Claim Ayven and update features and information
Claim Smart Assignments and Rotations and update features and information
Claim Smart Assignments and Rotations and update features and information