Related Products
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About
Put AI in the hands of your engineers to automatically detect, investigate, & resolve quality issues, months faster. High-precision AI automatically catches and contextualizes issues as soon as a trend emerges in the hands of your customers. Empower your team to solve complex problems instead of being stuck manually analyzing text and disconnected data. Enable your team to gain visibility and collaborate across geographic regions and departments to understand the full scope of an emerging issue. With automatic issue detection and prioritization, your team can focus on identifying root causes and implementing countermeasures to increase customer satisfaction and profitability.
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About
SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix.
Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of:
- where customers are struggling
- what operational issues are emerging
- what product or policy decisions are creating friction
- which problems are growing in volume or severity
The goal is simple:
Help companies identify, prioritise, and resolve customer problems faster.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of an AI observability command center to detect and solve emerging quality issues
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Audience
Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$3000 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxion Ray
Founded: 2021
United States
www.axionray.com
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Company InformationSentiSum
United Kingdom
www.sentisum.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Dixa
Freshdesk
Google Play
Gorgias
Intercom
Slack
SurveyMonkey Apply
Tripadvisor
Trustpilot
Zendesk
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Integrations
Dixa
Freshdesk
Google Play
Gorgias
Intercom
Slack
SurveyMonkey Apply
Tripadvisor
Trustpilot
Zendesk
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