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About

Your most valuable asset is time; you cannot be everywhere at once, but you still need to know what’s going on in each store or restaurant. As your business grows and multiple outlets are opened it can be a challenge to keep in touch with everything that is happening. Axent is a suite of cloud-based business intelligence tools which provide real-time data on web-enabled devices, giving complete visibility of business operations even when you can’t be on the premises. You can react immediately to live situations and change outcomes for the better instead of discovering issues too late and missing out on the opportunity to intervene. Monitor the effectiveness of your scheduling with access to real-time clock-in and outs. Based on this adjust your staffing levels and mix of skills to increase your profitability. Mobile access to integrated CCTV footage coupled with transaction drill-down capability makes reviewing suspicious transactions seamlessly.

About

From your brand mission, to service execution, to customer satisfaction – manage, track, and influence the end-to-end experience of your customers to reach your business outcomes – then set more. Capture in-the-moment customer satisfaction across all digital channels with a user-friendly and mobile-optimized review process. Map real-time customer satisfaction data to business outcomes to make confident adjustments by shift or at scale. Capture robust, live insights of your brand’s operational performance across venue and brand to understand the impact on NPS and customer satisfaction and make incremental improvements to categories vital to your experience management and your bottom line. From Marketing to the GM, assign tasks, solve complaints, forward screenshots, and engage teams to close the loop on every conversation. Uncover the root cause of customer satisfaction to detect the ‘why’ behind every score.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution designed to enable ffective workforce engagement

Audience

Restaurants, hotels, casinos, amusement parks seeking a solution to manage all their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PXtech
Founded: 1999
United Kingdom
www.pxtech.com/axent-intelligence/

Company Information

Yumpingo
United States
www.yumpingo.com

Alternatives

Alternatives

Food Hunt BI

Food Hunt BI

Bit Wave Solutions
SmartLynx

SmartLynx

SabreTooth Technologies

Categories

Categories

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Not Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Mosaic by MethodWorx Not Supported
Olo Not Supported
Vita Mojo Not Supported
me&u Not Supported

Integrations

Mosaic by MethodWorx Supported
Olo Supported
Vita Mojo Supported
me&u Supported
Claim Axent Intelligence and update features and information
Claim Axent Intelligence and update features and information
Claim Yumpingo and update features and information
Claim Yumpingo and update features and information