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About

Aware transforms digital conversation data from Slack, Teams, Zoom, and more into real-time insights that uncover risk and deliver organizational intelligence, at scale. Digital conversations exist in every corner of your organization. Real-time collaboration is the new workflow, and social connections, for your employees, and the fastest-growing dataset in your business. This unstructured dataset has its own language and emotions. Authentic, impulsive, consumer-like messages are composed, edited, and delivered in 5 words or less. Filled with emojis, abbreviations, and multimedia messages in private, direct, and public channels across countless collaboration platforms. Traditional technology doesn’t understand the context of the nuanced dataset and unique behavior. Aware makes sense of this data, surfacing costly, unforeseen risks, and revealing insights that unlock innovation and business value. Aware brings contextualized intelligence to your business, at scale.

About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations seeking a tool to consolidate and unify their data to gain real-time context for smarter decisions

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Aware
United States
www.awarehq.com

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Alternatives

Alternatives

Interachat

Interachat

Interasoul

Categories

Risk Management Supported

Categories

Compliance Supported
RegTech Supported
Risk Management Supported

Integrations

Azure Marketplace Supported
Cisco Webex Supported
Google Drive Supported
Microsoft 365 Supported
Microsoft Teams Supported
Pocus Supported
Slack Supported
WorkJam Supported
Workplace from Meta Supported
Zoom Supported

Integrations

Azure Marketplace Not Supported
Cisco Webex Not Supported
Google Drive Not Supported
Microsoft 365 Not Supported
Microsoft Teams Not Supported
Pocus Not Supported
Slack Not Supported
WorkJam Not Supported
Workplace from Meta Not Supported
Zoom Not Supported
Claim Aware and update features and information
Claim Aware and update features and information
Claim Cognitive View and update features and information
Claim Cognitive View and update features and information