Municity

Municity

ICC Community Development
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About

Avolve Software provides purpose-built, AI-powered electronic plan-review solutions designed specifically for government permitting and community-development workflows. Through its main products, especially ProjectDox and DigEplan, Avolve enables municipalities, counties, and state agencies to digitize the entire plan-review process, from applicant submission and document upload to cross-department review, markup, and final approval. It supports collaboration among multiple stakeholders (building, planning, fire, engineering, public works, utilities, etc.), integrating review, comments, versioning, and communication in a centralized digital workspace. Avolve embeds GIS capabilities via its partnership with Esri, letting reviewers overlay spatial data such as utility networks, zoning maps, and infrastructure layers onto plans in real time, offering greater contextual insight and reducing review errors.

About

Municity® is the only code enforcement and ePermitting software from the International Code Council (ICC) - the leading global source of model codes, standards and building safety. Municity is a cloud-based solution that provides flexible tools for managing applications, permits, and inspections both online and in the field, streamlining your unique procedural requirements. With it, you can better track building, planning, and zoning activities, while giving citizens easy access to your processes. It is part of the ICC Community Development suite of innovative, easy-to-use digital solutions to increase efficiency and provide faster access to information. With these solutions, all your needed information is always accessible, accurate, and in one place. Instantly. Digitally. Conveniently.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local and state government agencies interested in a tool providing a GIS-enabled, and AI-enhanced electronic plan-review system to modernize permit processing, reduce review times, and improve collaboration across departments

Audience

Code Enforcement solution for municipalities

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 1.5 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Totally agree. First they got us to depend on them then the company got sold and we cannot even get a simple question answered. Oh but their billing system works very well. They are already billing us for the renewal due 6 months from now. Do not use this company. They used to be good but now they are the worst.
  • Nothing, I cannot say anything good at this point! They were purchased by a larger company and I'm not sure if they have growing pains or just have no idea what they are doing!! TERRIBLE.

Cons

  • Nothing. They used to be O.K. but now they are terrible.
  • Absolutely do not buy this software!!! There is no support!!!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Avolve
Founded: 2007
United States
www.avolvesoftware.com

Company Information

ICC Community Development
Rochester, NY
icc-cds.com/municity/

Alternatives

Alternatives

CityView Suite

CityView Suite

CityView
CityView Suite

CityView Suite

CityView
ProjectDox

ProjectDox

Avolve Software
citizenserve

citizenserve

Online Solutions, LLC
LAMA

LAMA

The Davenport Group
Viva Civic

Viva Civic

Viva Civic Software

Categories

Permit Supported
Public Works Supported

Categories

Code Enforcement Supported
Municipal Supported
Permit Supported

Code Enforcement Features

Case Management Not Supported
Code Maintenance Not Supported
Document Management Supported
Fee Maintenance Not Supported
GIS Supported
Inspection Management Not Supported
Letter Generation Not Supported
Photo Management Not Supported
Planning & Zoning Not Supported
Violation History Not Supported
Weed Abatement Control Not Supported

Integrations

ArcGIS Supported

Integrations

ArcGIS Not Supported
Claim Avolve and update features and information
Claim Avolve and update features and information
Claim Municity and update features and information
Claim Municity and update features and information