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About

Autopilot is a modern, all-in-one field service management (FSM) and CRM platform built specifically for home service businesses that want to simplify operations and grow faster without juggling multiple tools. Instead of duct-taping together spreadsheets, phone apps, invoicing software, and marketing tools, Autopilot brings everything into one streamlined system designed to run your entire business from a single dashboard. At its core, Autopilot handles the day-to-day essentials: scheduling, dispatching, job management, estimates, invoicing, and payments. Whether you’re booking your first job or managing multiple crews, the platform keeps everything organized and easy to manage. But what sets Autopilot apart is what happens beyond operations. Autopilot includes a built-in phone system and two-way texting, giving businesses a local number, call tracking, recordings, and automated responses.

About

Microsoft Autopilot is a persistent AI agent in Microsoft Copilot designed to continue working on assigned goals without requiring a new prompt for every step. Users can give Autopilot a name, role, objective, and boundaries, and it can monitor channels, follow up on conversations, run recurring work, and resume projects over time. The agent is cloud-hosted, allowing it to keep operating when the user is offline or focused on other tasks. Autopilot has its own identity, memory, computer, and workspace within the organization’s Microsoft 365 tenant. It can work across environments such as Teams, Outlook, chats, channels, and documents while using organizational context from Microsoft IQ. Permissions, auditing, and governance controls are built into the experience so organizations can manage what the agent can access and do.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Autopilot is an all-in-one field service management and CRM platform

Audience

Organizations, business teams, managers, operations groups, and knowledge workers that want a governed AI agent capable of monitoring work, managing recurring processes, following up across Microsoft 365, and continuing multi-step assignments over time

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Microsoft Scout is an impressive AI assistant that takes workplace productivity to the next level. It proactively manages tasks, summarizes meetings, organizes information, and helps reduce time spent on repetitive work. The deep integration with Microsoft 365 tools makes workflows feel seamless and efficient.

Cons

  • As a newer platform, some advanced features are still rolling out and availability may be limited for certain users. Organizations may also need time to establish trust and governance around autonomous AI actions.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Autopilot
Founded: 2026
United States
autopilotapp.io

Company Information

Microsoft
Founded: 1975
United States
www.microsoft.com

Alternatives

Alternatives

Perplexity Computer

Perplexity Computer

Perplexity AI

Categories

Categories

Agentic AI Supported
AI Agents Supported
AI Assistants Supported

Integrations

GitHub Copilot Not Supported
Microsoft 365 Not Supported
Microsoft 365 Copilot Not Supported
Microsoft Copilot Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Not Supported
Microsoft Purview Not Supported
Microsoft SharePoint Not Supported
Microsoft Teams Not Supported
OpenClaw Not Supported

Integrations

GitHub Copilot Supported
Microsoft 365 Supported
Microsoft 365 Copilot Supported
Microsoft Copilot Supported
Microsoft OneDrive Supported
Microsoft Outlook Supported
Microsoft Purview Supported
Microsoft SharePoint Supported
Microsoft Teams Supported
OpenClaw Supported
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