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About

Automation Anywhere is the leader in Agentic Process Automation (APA), putting AI to work across organizations. The company’s platform is powered with specialized AI agents, generative AI, and offers process discovery, RPA end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation.

About

Scale your sales and ops team with our AI agent that can perform complex tasks in multiple languages, over text and calls with enterprise-grade security. AI + human agents can work seamlessly together at 100x the efficiency. Access every call, which is automatically displayed as a chat and can also be listened to via a recording. Effortlessly review the accuracy of responses generated by AI agents. Create multiple agent development paths by connecting checkpoints with calls, wait times, SMS, and reminders through WhatsApp. Create custom workflows powered by AI agents in a few clicks. Customize your AI agent by cloning your best agent's voice, style, tone, knowledge base, and use case easily from our dashboard. We support text, voice, and digital messaging seamlessly. Stop wasting money on procuring dozens of vendors to deliver an AI-native call center stack.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Automation Anywhere is ideal for enterprises across industries looking to automate workflows, improve efficiency, and leverage AI-powered agents to drive faster, smarter, and more cost-effective operations

Audience

Enterprises looking for an AI solution to manage their calls, customers, and sales

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$750.00
Cloud-Based access:
Control Room User
Unattended Bot Runner User
Bot Creator User
Add on capabilities:
Unattended Bot Runners
Attended bot Runners
Bot Insight
AARI Digital Assistant
Discovery Bot
IQ Bot Pre Built Bots in Productivity Pack
Advanced Capabilities:
Bot Store Marketplace
Mobile App
Bot Lifecycle Management
Workload Management
Built-in DR on Cloud
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This is one of the leader providers in the RPA space and while we were doing our due diligence on implementing in our finance dept, we quickly realized that we can definitely leverage it in other departments as well. The overall implementation took a couple of weeks and their team was amazing at answering any questions or concerns we had.
  • I have been in a better situation to automate nearly ever business procedure such as workflow management among others.
  • I am able to automate more than 70% of my daily business procedures. I like that AA makes it easy to manage workflow.

Cons

  • So far the only feedback is we need this to run on Macs.
  • Automation Anywhere is a bit overwhelming to fully customize.
  • Creating bots on Automation Anywhere is actually daunting.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Automation Anywhere
Founded: 2003
United States
www.AutomationAnywhere.com

Company Information

TalkStack AI
Founded: 2023
United States
www.talkstack.ai/

Alternatives

ThinkAutomation

ThinkAutomation

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Alternatives

Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
Adlib

Adlib

Adlib Software

Categories

Categories

Artificial Intelligence Features

Chatbot Not Supported
For eCommerce Not Supported
For Healthcare Supported
For Sales Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Not Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Supported

Low-Code Development Features

AI-Assisted Development Not Supported
Business Process Automation Supported
Collaborative Development Not Supported
Data Aggregation and Publishing Not Supported
Deployment Management Not Supported
Drag & Drop Not Supported
Integrations Management Not Supported
Iteration Management Not Supported
Performance Monitoring Not Supported
Requirements Management Not Supported
Templates Not Supported
Visual Modeling Not Supported
Web / Mobile App Development Not Supported
Workflow Management Supported

Robotic Process Automation (RPA) Features

Analytics Supported
Attended Automation Supported
Code-free Development Supported
Image Recognition Supported
Optical Character Recognition Supported
Process Builder Supported
Third Party Application Integration Supported
Unattended Automation Supported

Workload Automation Features

Alerts / Notifications Supported
Audit Trails Supported
Business Process Management Supported
Cross-Platform Scheduling Supported
Dashboard Supported
Data Analysis / Visualization Supported
Event-Triggers Supported
Load Balancing Supported
Resource-Based Scheduling Supported
Robotic Process Automation (RPA) Supported
Workflow Foundation Support Supported

Integrations

Adobe Acrobat Supported
Amazon Bedrock Supported
Azure OpenAI Service Supported
BlueSwan Supported
Camunda Supported
Delinea Cloud Access Controller Supported
Docugami Supported
FundCount Supported
Gemini Enterprise Agent Platform Supported
Gmail Not Supported
Google Cloud Document AI Supported
Meeting360 Supported
Microsoft 365 Supported
Microsoft Azure Supported
Ocrolus Supported
Project360 Supported
Rossum Supported
VisitStream Supported
Zendesk Not Supported

Integrations

Adobe Acrobat Not Supported
Amazon Bedrock Not Supported
Azure OpenAI Service Not Supported
BlueSwan Not Supported
Camunda Not Supported
Delinea Cloud Access Controller Not Supported
Docugami Not Supported
FundCount Not Supported
Gemini Enterprise Agent Platform Not Supported
Gmail Supported
Google Cloud Document AI Not Supported
Meeting360 Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Ocrolus Not Supported
Project360 Not Supported
Rossum Not Supported
VisitStream Not Supported
Zendesk Supported
Claim Automation Anywhere and update features and information
Claim Automation Anywhere and update features and information
Claim TalkStack AI and update features and information
Claim TalkStack AI and update features and information