AutoPoint

AutoPoint

Solera
+
+

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About

AutoPoint dealership and service center software transforms the vehicle ownership experience, bringing together every service necessary for providing unmatched automotive customer service. Our industry-leading tools empower dealerships and OEMs with a robust technology platform that demystifies sales and customer retention. Our powerful software suite contains every tool dealerships and OEMs need to promote sales, launch effective digital and email marketing campaigns, provide maintenance support, supply proper documentation, and increase customer retention. Our comprehensive software solution supports you every step of the way so that you can ensure top-notch customer satisfaction.

About

Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Automotive Dealerships, Automotive Repair, & Automotive Service Centers

Audience

Dealers looking for a tool to automate customer communications, appointment scheduling, parts inquiries, and driver interactions via intelligent voice and SMS agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Solera
Founded: 2005
United States
www.autopoint.com

Company Information

Toma
Founded: 2024
United States
www.toma.com

Alternatives

Driver's Advocate

Driver's Advocate

EFG Companies

Alternatives

OneDealer Platform

OneDealer Platform

OneDealer International
PBS DMS

PBS DMS

PBS Systems

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Integrations

Accur8 TMS
DAS Technology
One Auto API
myKaarma

Integrations

Accur8 TMS
DAS Technology
One Auto API
myKaarma
Claim AutoPoint and update features and information
Claim AutoPoint and update features and information
Claim Toma and update features and information
Claim Toma and update features and information