CCC ONE Total Repair Platform

CCC ONE Total Repair Platform

CCC Information Services
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About

AutoHound is cloud-based shop-management software for collision repair businesses. It coordinates repair orders from booking and vehicle check-in through production, parts ordering and receiving, quality checks, delivery, payment, and reporting. Shops can keep writing estimates in CCC ONE, Mitchell, Audatex, or AdjustRite; a Windows connector imports estimates and supplements into repair records. Staff document vehicle condition with photos and signatures, track assignments and blockers on a production board, manage parts and returns, and share private repair-status and payment links with customers. AutoHound includes English and Spanish staff screens and customer messages, QuickBooks Online sync, PPG PaintManager and PPG LINQ connections, mobile access, and multi-location controls. It supports independent and multi-shop collision businesses, fleet repair accounts, and heavy-duty repair workflows.

About

One complete solution for collision repairers. Why are shops and CCC ONE better together? Because your input fuels our innovation. The Total Repair Platform consolidates all of the critical functions of your business into one application to boost performance, capture more business and reduce costs. From start to finish, CCC ONE improves every stage and every level of the collision repair cycle. Apply as a modular solution, plugging in only where you need it, or expand to the full suite and supercharge your shop’s capabilities. An easy-to-navigate user interface allows you to write faster, more accurate collision repair estimates for any type of vehicle damage. Our platform is accessible on your tablet or smartphone, syncing seamlessly across devices so you can write estimates at the car or anywhere. The CCC ONE® Total Repair Platform doesn’t only enhance your estimating capabilities, it also improves every phase of the collision repair cycle.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent collision repair shops and multi-shop operators (MSOs) of any size. Also serves fleet repair accounts and heavy-duty repair operations.

Audience

Automotive businesses looking for a solution to drive business performance and accelerate performance through actionable insights

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$599/location/month
The standard plan is $599 per location per month, billed monthly and renewed until canceled. It includes unlimited users, all features, four onboarding consultation hours, and no setup fee; applicable tax is extra. The 30-day free trial requires a payment method, with $0 due during the trial; billing begins afterward unless canceled. A separate 7-day demo shop is available without a credit card.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • We signed on with CCC with the basic plan, And it worked very well, Are shop got very busy and my estimator was overworked big time. I contacted CCC to ask if they had any ways to make are work easier. And they had an add on to help, which doubled the cost. We pay around $1200 a month. The training process started and there was slight improvement.

Cons

  • We have found we do not use or need The added $600 a month Program, We are a small family owned shop, we do not rewrite good estimates from ins. adjusters. We have no need for the time card , or accounting parts of the program, or customers do not respond to generated text messages or it does not work. I believe we were told are PPG paint computer would talk and send CCC reports ,that does not work. Are main supplier is not and will not be a provider. T he list goes on and on.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AutoHound
Founded: 2024
United States
autohound.io

Company Information

CCC Information Services
United States
www.cccis.com

Alternatives

Alternatives

EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
CCC ONE Total Repair Platform

CCC ONE Total Repair Platform

CCC Information Services
Auto Body SchedulerPlus

Auto Body SchedulerPlus

Auto Body ScheduledPlus and Management Software
CRISMA

CRISMA

Jhenn Systems

Categories

Auto Body Supported

Categories

Auto Body Supported
Auto Repair Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Payroll Management Supported
Quotes / Estimates Supported
Scheduling Supported
Service History Supported
Vehicle Tracking Supported
VIN Decoder Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Integrations

AudaTarget Supported
AutoHound Not Supported
CCC ONE Total Repair Platform Supported
ImEX Online Not Supported
Liberate Not Supported
Mitchell RepairCenter Supported
QuickBooks Online Supported

Integrations

AudaTarget Not Supported
AutoHound Supported
CCC ONE Total Repair Platform Not Supported
ImEX Online Supported
Liberate Supported
Mitchell RepairCenter Not Supported
QuickBooks Online Not Supported
Claim AutoHound and update features and information
Claim AutoHound and update features and information
Claim CCC ONE Total Repair Platform and update features and information
Claim CCC ONE Total Repair Platform and update features and information