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About

The fusion of Auto/Mate and DealerSocket gives dealers the ultimate platform fueled by innovation and award-winning customer service. We help dealers reach the pinnacle of success by putting their needs first and delivering products that boost profits and create a strong customer experience. From CRM to inventory management to digital retailing to websites, your dealership’s potential is endless. You don’t have to imagine a DMS that is on your side, provides award-winning support and develops top-tier software. Auto/Mate has been doing DMS the right way for more than 40 years and can handle your dealership’s needs. We help the biggest names in the industry and dealer groups large and small.

About

Puzzle Auto positions itself as an AI employee platform for auto dealerships, operating 24/7 to convert leads and missed calls into appointments without human intervention. The system handles inbound and outbound sales, service, trade, finance, and maintenance inquiries via phone, SMS, and email; it conducts conversations that feel human, captures customer data, sends call summaries and recordings to CRM systems, and schedules appointments automatically. It works with CRM, DMS, calendars, and telephony systems, and supports customizable workflows and use cases (over 50 templates) to match each dealer’s operations. On the data side, Puzzle Auto also provides a data cloud (Puzzle OS) which unifies over 1,000 auto retail metrics, spanning sales, marketing, fixed operations, market intelligence, and more into real-time scorecards, alerts, anomaly detection, forecasts, and dashboards.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone looking for an Auto Dealer solution

Audience

Auto dealerships in need of a solution to automate lead engagement via AI phone agents and unify operational data for proactive insights and performance tracking

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Auto/Mate
www.automate.com

Company Information

Puzzle Auto
Founded: 2020
Canada
www.puzzleauto.app/

Alternatives

Alternatives

PBS DMS

PBS DMS

PBS Systems

Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Integrations

AutoRaptor CRM
DealerVault
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
Payment Nerds
TEXT2DRIVE
myKaarma

Integrations

AutoRaptor CRM
DealerVault
Facebook
Google Analytics
Google Business Profile
Google Calendar
Google Cloud Platform
Google Drive
Google Sheets
Instagram
Payment Nerds
TEXT2DRIVE
myKaarma
Claim Auto/Mate and update features and information
Claim Auto/Mate and update features and information
Claim Puzzle Auto and update features and information
Claim Puzzle Auto and update features and information