Authority UtilityCivica
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Related Products
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About
Authority Utility makes it easy to create bills and collect money owed. You will improve staff productivity and maximize resources through shifting manual processing to online payments. Advanced proofing tools will improve the accuracy of your bills; while our flexible printing options help you get the right information to your customers. You can enter their payments quickly through the system or use our interfaces to further automate the process with web payments, lockboxes, or direct debit. Spend less time on reporting and focus on more strategic goals. Custom reports allow you to extract valuable data to help make decisions that improve services, reduce costs and enhance productivity. It also benefits your residents as they will spend save time in making utility payments.
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About
One solution for CRM, VoIP, Payments, Workflow, Scheduling, Communications, Dashboards and Reports. Use it for Sales, Marketing, Customer Service, Debt Collection, Appointments or BPO. It enables you to build a customer-centered business from sales to customer service. Improve your sales pipeline by having a clear view of your process. Get a complete understanding of your operations to drive your business success. Change the way you see debit orders. Let us help improve your collections by automating your billing process. Automated debit order collections. Payment request link for immediate payments. Notifications of returned debit orders. Quick credit service. Account and banking details validation. Automated emails. Automated sms’s. Communication history. View all communication in one place. Send messages at any point in the workflow.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Municipal utilities looking for a Government solution to improve revenue, enhance customer service and work more efficiently
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Audience
Companies of all sizes and enterprises in need of a solution to improve their workflow operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$50 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCivica
Founded: 1980
United States
www.civica.com/en-us/container---product-pages/authority-utility/
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Company InformationICS Flow
Founded: 2002
South Africa
icsflow.com
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Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Microsoft Excel
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