Drift

Drift

Salesloft
+
+

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About

Atonom is an AI employee platform that helps businesses build pipeline, resolve tickets, scale recruiting, and automate customer-facing work without adding headcount. The platform provides Cloud Employees with their own identity, memory, communication channels, integrations, goals, and role-specific workflows. Atonom offers AI teammates for customer support, recruiting, customer success, sales development, reception, tier-one support, and event support. Its AI Employees can communicate through channels such as web chat, web voice, SMS, email, calls, Slack, and other connected systems. The platform is designed to deliver measurable outcomes such as ticket deflection, faster response times, productivity gains, pipeline growth, and cost savings. Built with enterprise-grade security, SOC 2 Type 2 compliance, HIPAA compliance, encryption, guardrails, and accountability controls, Atonom helps companies scale work through AI teammates.

About

Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Atonom is best suited for customer support teams, recruiting teams, customer success teams, sales development teams, reception teams, event teams, operations leaders, enterprise companies, and organizations that need AI employees, Cloud Employees, ticket deflection, pipeline generation, recruiting automation, multichannel communication, business integrations, memory, workflow automation, security controls, SOC 2 Type 2 compliance, and HIPAA compliance

Audience

Marketing teams, sales teams, and B2B companies that want to engage website visitors in real time, qualify leads faster, and generate more sales pipeline through conversational AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$749 per month
Free Version
Free Trial

Pricing

Free
Standard - $50/mo
Pro - $500/mo
Premium - $1500/mo
Enterprise - Chat With Us
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.5 / 5
design 4.8 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Drift does a great job in real-time conversational marketing, enabling businesses to engage with website visitors through live chat, chatbots, and personalized messaging.
  • Drift is easy to set up and implement on business websites. Its pre-programmed bots give a personalized experience to clients, which indirectly helps to boost sales. The chat page can be customized.
  • Drift makes it easier than ever to connect and chat with customers. The interface is easily utilized and the additional features are the cherry on top.
  • Setting up the Drift chatbot was really quick and integrates seamlessly with our HubSpot CRM. When we did have an issue the support team responded quickly with accurate info.
  • - It has 24*7 customer support system to solve all the queries of the user. - it has cross-platform support, so whether you use the chat using mobile tablet or pc, you are going to get the same experience. - Helps in growing sales by directly informing the sales team when a customer wants to make an order. This is done with the helps of chat service.

Cons

  • Some users may find Drift's pricing structure complex, and the initial setup might require a bit of extra technical expertise.
  • Had a great experience with Drift. No downside experienced till now.
  • It would be great to see more email tools being offered or a "chat bot" to utilize, but I'm sure these are on the horizon.
  • I would like to see a forms feature added. Though the integration works it would be much neater to have it out of the box here. Especially considering the steep price-point.
  • - Its pricing can be a problem if a small business with limited funds needs a feature which is present only in the upper pricing pack. - Drift throws bugs sometimes, which can annoy the customer. - Initially, user may find it difficult to use this software.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atonom
Founded: 2018
United States
atonom.ai/

Company Information

Salesloft
Founded: 2011
United States
www.salesloft.com/platform/drift

Alternatives

Alternatives

Docket

Docket

Docket Inc.
Sintra AI

Sintra AI

Sintra.ai
Freshchat

Freshchat

Freshworks
Heyday AI

Heyday AI

Hootsuite
Qualified

Qualified

Qualified.com

Categories

Categories

Account Based Marketing Features

Analytics
Campaign Personalization
Customer Segmentation
Engagement Monitoring
Lead Nurturing
Lead Scoring
Progress Tracking
Prospecting Tools
Target Account Identification

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Nurturing Features

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Sales Intelligence Features

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Integrations

6sense
Adobe Marketo Engage
Eloqua
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Salesforce
Salesloft
Slack
Zapier
Zendesk
EasySendy Pro
Hightouch
HubSpot Marketing Hub
Referral Rock
Unstack
UserGems

Integrations

6sense
Adobe Marketo Engage
Eloqua
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Salesforce
Salesloft
Slack
Zapier
Zendesk
EasySendy Pro
Hightouch
HubSpot Marketing Hub
Referral Rock
Unstack
UserGems
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