ExpressConnect

ExpressConnect

Service Express
+
+

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About

Atlassian Data Center is a self-managed enterprise solution designed to provide high availability, performance at scale, and flexible infrastructure choices for mission-critical Atlassian applications. It supports products such as Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo, enabling organizations to meet complex demands with built-in enterprise-grade features. Data Center offers deployment flexibility, allowing organizations to run applications on their own hardware, in virtualized environments, or through cloud service providers like AWS and Azure. This flexibility ensures that businesses can modernize their IT infrastructure without compromising control or security. Key benefits of Atlassian Data Center include high availability through clustering, which ensures uninterrupted access to applications even if a node fails, and scalability, allowing organizations to add new nodes to their cluster without downtime.

About

Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises in need of a solution that ensures high availability, scalability, and robust performance for their mission-critical applications

Audience

Companies in search of a solution to manage their tickets, callbacks, and forecast plans

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
Australia
www.atlassian.com/enterprise/data-center

Company Information

Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/

Alternatives

Alternatives

AdRem NetCrunch

AdRem NetCrunch

AdRem Software

Categories

Categories

Integrations

Amazon Web Services (AWS)
Atlassian Crowd
Bamboo
Bitbucket
Confluence
Datadog
HPE OneView
JAIX Logistics
Jira
Jira Service Management
Microsoft Azure
Nagios Core
Runbook Studio
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss

Integrations

Amazon Web Services (AWS)
Atlassian Crowd
Bamboo
Bitbucket
Confluence
Datadog
HPE OneView
JAIX Logistics
Jira
Jira Service Management
Microsoft Azure
Nagios Core
Runbook Studio
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
Claim Atlassian Data Center and update features and information
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