Atlas DX vs. CitNow Comparison


Atlas DX Affinitiv	CitNow CitNOW	+	+
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About Atlas DX is a cloud-based platform that powers Affinitiv's sales, service, and retention marketing solutions for the automotive industry. This single, fully integrated platform is built on predictive intelligence to promote initial purchase, repurchase, and long-term loyalty, accelerating performance for OEMs and dealers. Atlas DX enables our clients to drive engagement using hyper-personalized messaging online, offline, and in-person based on Affinitiv's proprietary 360-degree view of auto consumers and their vehicles. This seamless, integrated experience enables dealers to use the same platform to market to consumers via their preferred media channel and then schedule a service appointment directly from the marketing communication. Atlas DX ensures marketing efforts are being optimized for dealers and OEMs, enhancing the overall consumer experience. Deliver consistent, unified, and innovative messages to the right consumer based on demographic, behavioral, and psychographic data.	About Personalized digital communication is vital for bridging the online to offline customer experience and we provide just that. With something for every stage of your customer’s journey, our app-based platform provides a secure, brand-compliant solution - so you can start building trust, transparency and long-lasting relationships. Personalized video allows automotive retailers to meet the challenge of bridging the gap between online and offline communications, and helps build lasting emotional connections. Customers today live, research and purchase online. Personalized automotive video and smart imaging provide a tailored buying experience while building a one-to-one relationship with the retailer. The retailer comes to you with a personalized video of your vehicle of choice, whether you’re buying or maintaining it.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Companies in the automotive industry in need of a sales, service, and retention marketing solution	Audience Companies looking for a Personalized Digital Communication solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Affinitiv United States www.affinitiv.com/atlas/	Company Information CitNOW Founded: 2006 United Kingdom www.citnow.com
Alternatives Dealer.com Cox Automotive	Alternatives 11Sight
CarGurus	DAS Technology
Edmunds	appRetail.io appRetail
LivePerson Automotive LivePerson	TrueConf Online TrueConf
AppOne View All	HyperTalk View All
Categories Auto Dealer Supported Digital Experience Platforms (DXP) Supported	Categories Auto Dealer Supported Video Conferencing Supported Web Conferencing Supported
	Auto Dealer Features Accounting Not Supported Buy-Here-Pay-Here Not Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Supported F&I Management Not Supported Financing Management Not Supported Form Printing Not Supported Inventory Management Supported Lease Management Not Supported New Car Dealer Supported New Car Lot Supported Online Inventory Supported Parts Management Not Supported Sales Management Supported Service Department Supported Used Car Lot Supported Website Integration Supported Show More Features Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Integrations No info available.	Integrations No info available.
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