ArrivePing

ArrivePing

NVC360
+
+

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About

ArrivePing is field service software for teams dispatching technicians and drivers. Managers schedule jobs, build work orders with custom fields, track teams live, and assign work manually or to the nearest qualified technician. Technicians use iPhone and iPad apps or the Android phone browser to view assignments and access notes, navigate, update status, capture photos, voice notes and signatures, take card payments through their company's Stripe account, and automatically log mileage, travel and on-site time. Customers get text or email updates and app-free browser tracking with live progress and an ETA. Features include job history, customer communications, calendar feeds, webhooks, data exports, and connections to Zapier, Make and Google Drive. An AI setup agent builds a workspace from the business website; most teams dispatch a first job within an hour. It serves HVAC, plumbing, electrical, installation, construction, property maintenance, cleaning and delivery teams.

About

As a Plumbing, Electrical, or HVAC contractor, what struggles and pains do you suffer as a company? Is your pricing inconsistent? Do your technicians complain about selling or upselling? Are your closing rates low? Or maybe you know you are leaving a ton of money on the table. As a result, how can you address these problems and create a more stress-free life for yourself, family, customers, and technicians? The New Flat Rate is your complete business solution. By utilizing complete menus, technicians no longer have to upsell without jeopardizing the job they are doing in the home. Their focus should be on the task at hand, not increasing your bottom line. Rather than building options in the field, The New Flat Rate does all the work for you! No more awkward cost conversations. Above all, Complete customer satisfaction!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that send technicians or drivers to customers: HVAC, plumbing, electrical, cleaning, delivery and installation teams

Audience

Companies looking for a complete HVAC Estimating solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
The Starter plan costs $49/month and includes one dispatcher and two drivers.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

NVC360
Founded: 2023
Canada
arriveping.com

Company Information

The New Flat Rate
Founded: 2011
United States
thenewflatrate.com

Alternatives

No Alternatives

Alternatives

Categories

Categories

HVAC Supported
HVAC Estimating Supported
Plumbing Supported

Electrical Contractor Features

Billing & Invoicing Not Supported
Commercial / Industrial Not Supported
Contract Management Not Supported
Customer Database Not Supported
Electronic Signature Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Not Supported
Time Tracking Not Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Supported

HVAC Estimating Features

Billing & Invoicing Not Supported
Commercial/Industrial Not Supported
Cost Database Not Supported
Data Import / Export Supported
Equipment Maintenance Not Supported
Financing Management Not Supported
Labor Rates Not Supported
Quotes/Proposals Not Supported
Scheduling Not Supported
Takeoff Not Supported

Plumbing Features

Billing & Invoicing Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Supported

Integrations

Apple Calendar Supported
Google Calendar Supported
Google Drive Supported
Make Supported
Microsoft Outlook Supported
Model Context Protocol (MCP) Supported
Zapier Supported

Integrations

Apple Calendar Not Supported
Google Calendar Not Supported
Google Drive Not Supported
Make Not Supported
Microsoft Outlook Not Supported
Model Context Protocol (MCP) Not Supported
Zapier Not Supported
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