Arcus Built EnvironmentArcus Global
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OneVuIEG4
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Related Products
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About
Arcus Built Environment applications enable you to make your local environment better by streamlining services such as planning, building control and land charges through the smart use of cloud-based applications. Councils have a broad range of responsibilities and portfolios. Using a range of solutions and back-office applications, Arcus can help you define strategies to manage workloads and streamline services and save money in the long run. Using our applications means you are able to analyze and mobilize your workforce in the most cost-effective and efficient way. You are able to target resources, measure their performance/effectiveness and continually improve your services. Our technology is cloud-based meaning that it can be accessed anywhere on any device.
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About
IEG4โs OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process โ a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone looking for a Government solution
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Audience
Governments wanting a powerful Citizen Engagement platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationArcus Global
www.arcusglobal.com/built-environment/
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Company InformationIEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu
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Categories |
Categories |
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Integrations
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