Arborgold

Arborgold

Tree Management Systems
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About

For over 25 years, Arborgold's all-in-one business software has helped tree, lawn, and landscape companies manage leads and customers, bid jobs, schedule work, track inventory, run supply chain, manage projects, and invoice customers from your computer or mobile device. Learn how our customers are building a better business by automating tasks, optimizing schedules, and connecting the office with the field real-time, resulting in increased profits and a reduction in costs.

About

Kickserv is a top-rated field service management software built with service businesses in mind. For as low as $19 per month, service-based businesses can take advantage of a plethora of tools for managing leads, estimates, team schedules, jobs, invoices, and payments. Users can also automate emails to all of their leads, send promo campaigns to customers, integrate to leading accounting platforms, and so much more. Local service businesses are in high demand and customers may make service requests at any time of the day or night. Do not let those requests go unnoticed or cause scheduling conflicts. Kickserv’s field service management software can help you keep all of your jobs in order so that you can assist every client in need while also streamlining operations. We will help you boost productivity and maximize every growth opportunity without sacrificing the quality of your work or customer service.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Arborgold focuses on serving lawn care, landscape, plant health care, and tree care companies who are looking to build a better business with best-in-class technology tools and automation.

Audience

Local service businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Entrepreneur - $99 per month
Premium - $297 per month
Ultimate - Call for pricing
Free Version Not Supported
Free Trial Not Supported

Pricing

$60 per month
$60 - 5 users plus integrations
$119 - 10 users
$199 - 20 users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.6 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5

Pros & Cons from Real Users

Pros

  • I have had multiple jobs in the past that involved regular computer usage with quite a few different programs. This job was my first time using Arborgold and it is by far the easiest to learn system I have ever dealt with. If I ever have a question about anything it is so quick and easy to get a hold of one of their Customer Support team members! Their customer service is great and they all are so knowledgeable and friendly. Their software is quick to retrieve all of my needed data because the use cloud software. Being able to have fast access to all of our data definitely helps us all to work more efficiently and we all know that time is money!
  • Always responsive and adaptable! Takes our feedback seriously and makes updates/changes accordingly!
  • So many features and I don't even use most of them. Customer service is the best! They are always updating the platform.
  • The customer support is top-notch. You cant ask for a more personal team who really cares and invests in your companies success by teaching, guiding, and helping you implement the software. AG's team (although all over the world) is not distant. They answer their calls, they provide support, they even remember and know you by name. Truly a team that cares about quality and the client's needs. They adapt their software for current changes with game-changing improvements.
  • 1) Easy to use 2) Incredibly functional 3) Excellent Communication capabilities from the phone center to the invoicing. 4) Excellent customer support

Cons

  • To be honest, I really do not have any cons. They are able to personalize and tweak so many settings to suite our needs that I really cannot think of a time I felt frustrated or disappointed by using Arborgold.
  • While there are a lot of reports, they are not all super user friendly. Hope they continue updating this feature.
  • takes forever to load pages with poor internet. We are unable to use the crew mobile app bc we have poor cell service near Lake Michigan where the majority of our clients live.
  • I literally can't say anything negative. I really can't. Understanding the needs of our world, ArborGold's team truly gets it. They are winners and help their clients win!
  • I would say the only con is the learning curve. As it is a niche software, there's no way around having to spend some time learning how to use it. However, once your company is familiar with it you won't ever want to go back!

Pros & Cons from Real Users

Pros

  • Kickserv is very easy to use. It is great for those in the field service industry. I utilized it for an HVAC company. The best thing about it is the ability to run just about any customized report you want. You can see the schedule and make changes quickly and easily. The developers also will listen and discuss anything needed to improve the software.

Cons

  • There aren't many cons with this application. I would say that the time difference between us on the east coast and them on the west coast, made getting support difficult at times when we needed them before 10am eastern time.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Tree Management Systems
Founded: 1994
United States
arborgold.com/tour/

Company Information

Kickserv
Founded: 2006
United States
www.kickserv.com

Alternatives

Alternatives

SingleOps

SingleOps

SingleOps by Granum
Pocomos

Pocomos

Pocomos Software

Categories

Arborist Supported
Lawn Care Supported
Snow Removal Supported

Categories

Appliance Repair Supported
Cleaning Services Supported
Garage Door Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Pest Control Supported
Plumbing Supported
Repair Shop Supported
Scheduling Supported
Service Dispatch Supported
Work Order Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Arborist Features

Billing & Invoicing Supported
For Utility Arborists Supported
Inspection Management Supported
Job Scheduling Supported
Photos In Reports Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Vegetation Mapping Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Garage Door Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Management Not Supported
Job Costing Supported
Scheduling Supported
Warranty Tracking Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Repair Shop Features

Barcode Support Not Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Not Supported
Point of Sale (POS) Not Supported
Repair Tracking Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Google Calendar Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Not Supported
Elastic Email Supported
Google Contacts Not Supported
Keap Supported
Mailchimp Not Supported
Podium Not Supported
QuickBooks Desktop Premier Not Supported
SendGrid Supported
SmartCallz Not Supported
Stripe Not Supported
Twilio Supported

Integrations

Google Calendar Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Supported
Elastic Email Not Supported
Google Contacts Supported
Keap Not Supported
Mailchimp Supported
Podium Supported
QuickBooks Desktop Premier Supported
SendGrid Not Supported
SmartCallz Supported
Stripe Supported
Twilio Not Supported
Claim Arborgold and update features and information
Claim Arborgold and update features and information
Claim Kickserv and update features and information
Claim Kickserv and update features and information