Aranda Field ServiceAranda SOFTWARE
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Aranda Virtual SupportAranda SOFTWARE
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Related Products
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About
Aranda Field Service is a field personnel management solution that enables organizations to centrally monitor work orders, inventory, and personnel, thereby reducing the costs of mobile operations. It allows for the control of the lifecycle of service orders, managing services from the request process to their execution and closure. The platform optimizes time and resources, increasing productivity through optimal management of service requests with timely responses from field specialists, translating into efficient customer service and considerable cost reduction. It improves customer experience by automatically assigning field personnel, providing case characteristics via mobile devices, verifying necessary spare parts or configuration elements, and effectively solving work orders. The mobile application is vital for field specialists, offering detailed service information and necessary execution data, accessible via smartphones.
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About
Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations seeking a tool to optimize field operations by efficiently managing work orders, inventory, and personnel through a centralized, user-friendly platform
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Audience
Teams and service providers needing a solution to deliver real-time technical support across diverse network environments
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-field-service/
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Company InformationAranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-virtual-support/
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Categories |
Categories |
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Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Field Service
Aranda Virtual Support
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Integrations
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Field Service
Aranda Virtual Support
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