Aranda Field Service

Aranda Field Service

Aranda SOFTWARE
Aranda Virtual Support

Aranda Virtual Support

Aranda SOFTWARE
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About

Aranda Field Service is a field personnel management solution that enables organizations to centrally monitor work orders, inventory, and personnel, thereby reducing the costs of mobile operations. It allows for the control of the lifecycle of service orders, managing services from the request process to their execution and closure. The platform optimizes time and resources, increasing productivity through optimal management of service requests with timely responses from field specialists, translating into efficient customer service and considerable cost reduction. It improves customer experience by automatically assigning field personnel, providing case characteristics via mobile devices, verifying necessary spare parts or configuration elements, and effectively solving work orders. The mobile application is vital for field specialists, offering detailed service information and necessary execution data, accessible via smartphones.

About

Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations seeking a tool to optimize field operations by efficiently managing work orders, inventory, and personnel through a centralized, user-friendly platform

Audience

Teams and service providers needing a solution to deliver real-time technical support across diverse network environments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-field-service/

Company Information

Aranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-virtual-support/

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Categories

Categories

Integrations

Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Field Service
Aranda Virtual Support

Integrations

Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Security Compliance
Aranda Service Management
Aranda Field Service
Aranda Virtual Support
Claim Aranda Field Service and update features and information
Claim Aranda Field Service and update features and information
Claim Aranda Virtual Support and update features and information
Claim Aranda Virtual Support and update features and information