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About

Capture insightful customer feedback and improve your website right inside your site, for free. Make it easy for your customers to give you feedback, right from inside your website, so you can gain valuable insights to build products and services that your customers truly need. Quickly create beautiful feedback buttons that match your branding or use buttons that are already on your site to trigger customer feedback survey. Select from a variety of surveys. Customize to match your brand. Sometimes you need sophistication and other times, you just need a bit of simplicity to get the job done right. No matter what your user feedback needs are, we've got you covered with a many different types of customer feedback surveys that you can embed inside your website. Choose from a variety of beautifully crafted survey templates to start or create your own feedback widget. Appzi survey is easily customizable to match your brand and style so it feels like a natural part of your website.

About

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that want a user feedback solution for their website

Audience

All types of entrepreneurs, product managers and customer support managers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Appzi
Founded: 2017
United States
appzi.io

Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
Usabilla

Usabilla

SurveyMonkey
SurveyOL

SurveyOL

SurveyOL.com

Categories

Visual Feedback Supported

Categories

Customer Feedback Supported
Employee Survey Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Not Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

Stackreaction Supported
Centra Not Supported
ClubReady Not Supported
Freshdesk Not Supported
Front Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kustomer Not Supported
Meltano Not Supported
Mixpanel Not Supported
Prodsight Not Supported
Shopify Not Supported
Slack Not Supported
Style Intelligence Not Supported
Vibe.fyi Not Supported
Workato Not Supported
Xplenty Not Supported
Zendesk Not Supported
Zoho Desk Not Supported

Integrations

Stackreaction Supported
Centra Supported
ClubReady Supported
Freshdesk Supported
Front Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kustomer Supported
Meltano Supported
Mixpanel Supported
Prodsight Supported
Shopify Supported
Slack Supported
Style Intelligence Supported
Vibe.fyi Supported
Workato Supported
Xplenty Supported
Zendesk Supported
Zoho Desk Supported
Claim Appzi and update features and information
Claim Appzi and update features and information
Claim AskNicely and update features and information
Claim AskNicely and update features and information