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About

Monitor, reply, and analyze app reviews and ratings from social media and app marketplaces. Appsedia has the tools to help you find feature requests, customer pain points, and brand positioning opportunities. With Appsedia’s tools, dashboard, and API, you can track the data needed to measure your app’s customer performance. Whether you’re in community, product, or marketing management, Appsedia helps teams take action to improve ratings, reviews, and roadmaps.

About

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a social listening and reporting tool

Audience

For multi-location brands that need stronger visibility, better customer experience, and clearer action across every location in the era of AI discovery turning reputation into revenue.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version
Free Trial

Pricing

Contact Us
Contact us for more details.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It has an easy to use dashboard that displays all the relevant metrics and information for my online reputation. I can see my Reputation Score, which is a comprehensive measure of how my brand is perceived online, based on factors like review volume, ratings, sentiment, and visibility. I can also see how I stack up against my competitors and industry benchmarks, and get actionable recommendations to improve my score. It allows me to easily manage and respond to reviews from various sources, including Google, Facebook, Yelp, and industry-specific sites. I can use templates or customize my responses and track the status and impact of each response. I can also solicit feedback from my customers via email or text surveys, and use the results to improve my customer experience and loyalty. It has a social posting suite that allows me to create and schedule social media posts across multiple platforms including Facebook, Twitter, Instagram, and LinkedIn. I can also monitor and interact with comments and mentions, and use the social listening feature to discover relevant conversations and trends. Reputation provides analytics and reports that help me measure the performance and reach of my social media campaigns. The local SEO feature helps me optimize my business listings on Google My Business and other directories. I am able to update my information, photos and offers at all my locations in one place and ensure accuracy and consistency. Reputation also helps me rank higher in local search results by generating more reviews, improving my ratings, and increasing my visibility.

Cons

  • It is a bit expensive compared to other online reputation management software. Pricing depends on how many locations, features, and integrations I need, but can range from $99 to $499 per month per location. There is no free trial or free plan available, but there is a demo option that shows how the software works. Sometimes it has glitches and bugs that affect its functionality. For example, sometimes reviews don't load correctly, or notifications are delayed. Sometimes social media posts don't get published or the analytics are inaccurate. These issues are usually resolved quickly by the support team, but they can be frustrating and inconvenient. It doesn't have a mobile app that you can use on the go. There is a mobile-optimized website that I can access from my phone or tablet, but it doesn't have all the features and capabilities of the desktop version. A mobile app would be more convenient and efficient to manage my online reputation anytime anywhere.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Appsedia
www.appsedia.com

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Alternatives

Alternatives

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Microsoft 365
Mosaic by MethodWorx
Salesforce
Yardi Investment Suite
athenaCommunicator

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
Google Business Profile
HubSpot CRM
Microsoft 365
Mosaic by MethodWorx
Salesforce
Yardi Investment Suite
athenaCommunicator
Claim Appsedia and update features and information
Claim Appsedia and update features and information
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information