Applied CSR24Applied Systems
|
P'X5Perspectix
|
|||||
Related Products
|
||||||
About
Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.
|
About
Many manufacturers now rely on systems that support configuration, pricing and quotation (CPQ), such as the P'X Industry Solution from Perspectix. They combine interactive 3D technical configuration, layout planning and visualization with costing, bill of materials and quotation generation to meet customer requirements. This effectively reduces the workload of the sales organization; trading partners and foreign organizations can access product information more easily. Design and product development can concentrate on invention and creation instead of reviewing or designing product variants. On the other hand, the desire for self-service is growing among industrial customers: around 70 percent find it more convenient to meet their needs online and find solutions via a website than through personal contact. Accordingly, surveys show that manufacturers and suppliers achieve up to a 30 percent increase in sales when they offer customer self-service.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies looking for an online and mobile customer self-service solution
|
Audience
Manufacturers looking for an industry leading solution to offer customers individual products, services or suitable spare parts on the Internet
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationApplied Systems
Founded: 1983
United States
www.appliedsystems.com
|
Company InformationPerspectix
Founded: 1996
Switzerland
www.perspectix.com/mm/2023_03_en_whitepaper_industry.pdf
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
|
Product Configurator Features
2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
eCommerce
Inventory Management
Recommendation Engine
|
|||||
Integrations
vBots
|
||||||
|
|
|