Applied CSR24

Applied CSR24

Applied Systems
P'X5

P'X5

Perspectix
+
+

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About

Big tech companies like Amazon have set the bar for convenience and anytime, anywhere service – and insurance is not immune. Your customers want to be able to interact with your business, access their policies, and request information whenever or wherever they want. When you give customers the convenience to self-serve, your team is freed up to focus on other revenue-generating activities. Our online and mobile customer self-service application Applied CSR24® is the first of its kind in our industry that keeps your customers and systems connected to your business. Meet the digital demands of today’s consumers to increase client satisfaction, build client loyalty and stand out among the competition. No two clients are alike. Alter the documents each client receives to best match their unique needs.

About

Many manufacturers now rely on systems that support configuration, pricing and quotation (CPQ), such as the P'X Industry Solution from Perspectix. They combine interactive 3D technical configuration, layout planning and visualization with costing, bill of materials and quotation generation to meet customer requirements. This effectively reduces the workload of the sales organization; trading partners and foreign organizations can access product information more easily. Design and product development can concentrate on invention and creation instead of reviewing or designing product variants. On the other hand, the desire for self-service is growing among industrial customers: around 70 percent find it more convenient to meet their needs online and find solutions via a website than through personal contact. Accordingly, surveys show that manufacturers and suppliers achieve up to a 30 percent increase in sales when they offer customer self-service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an online and mobile customer self-service solution

Audience

Manufacturers looking for an industry leading solution to offer customers individual products, services or suitable spare parts on the Internet

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Applied Systems
Founded: 1983
United States
www.appliedsystems.com

Company Information

Perspectix
Founded: 1996
Switzerland
www.perspectix.com/mm/2023_03_en_whitepaper_industry.pdf

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Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Configurator Features

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
eCommerce
Inventory Management
Recommendation Engine

Integrations

vBots

Integrations

vBots
Claim Applied CSR24 and update features and information
Claim Applied CSR24 and update features and information
Claim P'X5 and update features and information
Claim P'X5 and update features and information