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About

Appetier gives a restaurant its own ordering site and apps, built from its current website or from a logo and a photo of the menu. A first location goes live in minutes. Connecting a POS is optional, and it keeps prices, hours, and sold-out items matched on its own. DoorDash, Uber Eats, and Grubhub orders land in the same queue and print in the POS, with no commission from Appetier. Accepted ezCater orders join the catering calendar. Guests can order ahead, order catering, book a table, or join the waitlist on the restaurant's own site. Sous, Appetier's AI agent, answers the phone and takes pickup orders, replies to Google reviews, keeps listings current, and runs winback campaigns. The owner sets how much it does on its own. Any restaurant can run the free website audit first and see its own scores in about a minute.

About

Online food ordering software system for orders online, in-store, contactless table ordering, telephone ordering and more. A 4-in-1 system offering Online ordering, In-store ordering (eg. self-service, kiosk, contactless table ordering), Table booking with pre-ordering, Phone orders. It is essentially an Online Food Ordering Software System for Restaurants, Takeaways, Pubs, Caterers, Hotels, Resorts, Airports, Hospitals and Hospitality-related businesses, Free of commission and ongoing costs. Loaded with features.... Multiple Stores Supported ONLINE ORDERING FOR ALL YOUR STORES FROM A SINGLE SYSTEM. Works With Multiple Printers SUPPORT FORMULTIPLE PRINTERS: EPSON, IBACSTEL, GOODCOM, AND MORE. Self Managed System CHANGE ANYTHING, ANYTIME FROM ANY DEVICE WITH A WEB BROWSER ON IT. Multiple Timezones THE SYSTEM ADJUSTS TO THE DATE/TIME AND TIMEZONE YOU OPERATE AUTOMATICALLY, REGARDLESS OF YOUR SERVER'S LOCATION. Built-In Marketing EMAIL OR SMS YOUR CUSTOMERS

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Quick service and independent restaurants, from one location to small groups

Audience

Restaurants, Takeaways, Caterers, Hotels, Hospitals, Chains Venues (theatre, stadium, etc), Food Trucks and Farmers Markets, Cafes / Bakeries, Airports / Bus Stations, Universities, Convenience Stores / Supermarkets, Festivals / Events, Borough Councils, Corporate Offices, Web Designers / App Developers, POS Suppliers / Manufacturers, Pubs, ISV / Resellers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

5% of direct orders, $199 cap
Growth costs 5% of the food subtotal on direct orders and stops at $199 a month per location. Tax, tips, delivery fees, and marketplace orders carry no fee. Nothing is charged until direct orders come in, and saving a card moves no money. Restaurants keep their own card processor, and Appetier adds nothing to card fees. Each location includes 1,500 marketing texts, 1,500 booking texts, and 10,000 marketing emails a month. Past an allowance, a text costs 1 cent and 1,000 emails cost $1.50, up to a monthly limit the owner sets. The limit starts at $0. AI phone answering and the drive-thru voice agent are an optional $49 Voice add-on on Growth, with 1,000 minutes a month per location and 3 cents a minute after that. Enterprise is $399 a month per location with a 30-day trial and no percentage fee. It adds supplier ordering, the Voice add-on with 2,000 minutes, twice the texts and emails, SSO, API access, your own drivers, and a named rollout contact.
Free Version Not Supported
Free Trial Supported

Pricing

FREE
FREE to rent or 999 to buy outright
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Firstly, we have received great support from Denis as we have set this up. He has guided us brilliantly through the process. As for the software itself, it has helped transform the way we operate. It’s efficient, customer & staff friendly and it’s meant we’ve picked up new business - not just through delivery but generally.. pick up and delivery slots make spreading demand out simple during busy periods. Love how you can deal with customers more personally as you have their contact details even though it’s online. Still to use the offer of customer promotions but I know that will be a good boost to trade when we do. Far too many good/ useful features to mention
  • It's easy to get started and priced fairly. I would recommend this solution to an y food delivery business. You can create your menu and prices quickly with all other features integrated including calculating delivery time and costs.
  • Easy of Use, Time Slots work well, Stylish menu interface. Very Versatile menu configurations. good order and data export options.
  • I am 100% satisfied to used this software. I like it because, I can play with it & what I can want I can implement it with this software. Other company can’t allow it & send a request to change the menu or up to date. This system I can do it myself & cheap to run. I am very happy. Thank you.
  • I own the system and sales data, direct customer engagement without middle men, no commission or ongoing costs, I use it for wireless orders in the restaurant too and not just for online orders, also using it for telephone orders and table bookings.

Cons

  • Only thing I can really grumble about is how the receipt customers get for Instore orders says ‘Unpaid’
  • It's too cheap for what you get and there are no hidden charges.
  • Could do with some extra reports for pre-planing Daily sales for advanced orders.
  • Running cost. Easy to change, no need to buy any other equipment.
  • Translating the system comes at extra cost, but I was told multiple languages is coming in a later release.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Appetier
Founded: 2025
United States
appetier.com

Company Information

Naxtech
Founded: 2005
United Kingdom
food-ordering.com

Alternatives

Alternatives

Toast POS

Toast POS

Toast, Inc.
App4

App4

App4 Developments

Categories

Online Ordering Supported

Categories

Catering Supported
Food Delivery Supported
Kiosk Supported
Online Ordering Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Catering Features

Banquet Management Not Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Not Supported
Costing Not Supported
Customer Database Supported
Event Management Not Supported
Facility Management Not Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Supported
Quote Management Not Supported
Recipe Management Not Supported
Waitstaff Management Not Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Kiosk Features

Activity Reservations Not Supported
Digital Signature Not Supported
License Management Not Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Not Supported
Touch Screen Supported
Usage Reporting Not Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

Bringg Not Supported
Clover Supported
DoorDash Supported
Grubhub Supported
Mailchimp Not Supported
Microsoft Azure Not Supported
Microsoft Excel Not Supported
PayPal Not Supported
Shopify POS Supported
Square for Restaurants Supported
Stripe Not Supported
Textlocal Not Supported
Toast POS Supported
Uber Eats Supported
Worldpay Not Supported

Integrations

Bringg Supported
Clover Not Supported
DoorDash Not Supported
Grubhub Not Supported
Mailchimp Supported
Microsoft Azure Supported
Microsoft Excel Supported
PayPal Supported
Shopify POS Not Supported
Square for Restaurants Not Supported
Stripe Supported
Textlocal Supported
Toast POS Not Supported
Uber Eats Not Supported
Worldpay Supported
Claim Appetier and update features and information
Claim Appetier and update features and information
Claim Food-Ordering.co.uk and update features and information
Claim Food-Ordering.co.uk and update features and information