ChannelReplyThreecolts
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Related Products
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About
Appath is cloud solution for multichannel eCommerce retailers to centrally manage their inventory, orders, shipping, and customer service. The robust features in an easy-to-use application enable our users to efficiently operate their daily processes and increase sales. Appath is seamlessly integrated with major sales channels such as Amazon, eBay, Shopify, and Magento, as well as major shipping carriers UPS, FedEx, and USPS. Appath is a complete web-based software, allows full control of your multichannel eCommerce business from anywhere. Our automation tools are best in class, enabling efficiency for your company and hours of time saved for your staff to concentrate on sales. Assign specific roles and restrictions for each user to access only particular areas of management for your multichannel orders and inventory. Appath automation tools for online sales order shipping management enable bulk shipment processing defined by package weights, order values, sales channels, etc.
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About
Connect all your marketplaces with your Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze or Zoho Desk account in minutes. Watch every buyer message come in with order details displayed on the side. Then answer everything from one screen—it’s that simple. By using powerful tools like automated replies, business rules, and custom-built filters, you can provide personalized support with a fraction of the normal time and effort. That means you can help more customers with a small but mighty team. Cut your response time dramatically by having all your customer information in one hub. ChannelReply gives you the tools to turn issues around swiftly so you can get back to selling!
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Merchants and businesses looking for a POS solution to take transactions and simplify their operations
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Audience
Marketplace Helpdesk solution for businesses
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$31 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAppath
Founded: 2014
United States
appath.com
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Company InformationThreecolts
Founded: 2021
United Kingdom
www.channelreply.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Amazon Seller Tools Features
A/B Testing
Not Supported
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Campaign Management
Supported
Competitor Analysis
Not Supported
Content Management / Optimization
Not Supported
Conversion / ROI Tracking
Not Supported
Customer Data Management
Not Supported
Email Marketing
Not Supported
Feedback Management
Not Supported
Inventory Management
Supported
Keyword Tracking / Research
Not Supported
Order Management
Supported
PPC Ads Management
Not Supported
Price Optimization
Not Supported
Rank Optimization
Not Supported
Refund Management
Not Supported
Review Management
Not Supported
Sales Tracking / Analysis
Supported
Shipping Management
Supported
Trend Analysis
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
Inventory Control Features
Allocation
Not Supported
Barcoding
Not Supported
Cost Tracking
Not Supported
Forecasting
Not Supported
Item Management
Supported
Order Management
Supported
Procurement Management
Not Supported
Reorder Management
Not Supported
Serial Number Tracking
Not Supported
SKU / UPC Codes
Supported
Supplier Management
Supported
Inventory Management Features
Alerts/Notifications
Not Supported
Barcoding / RFID
Not Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Supported
Manufacturing Inventory Management
Not Supported
Mobile Access
Not Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Supported
Marketplace Features
Catalog Management
Supported
Category Management
Not Supported
Fee / Commission Management
Not Supported
Order Management
Supported
Payment Processing
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Vendor Portal
Not Supported
Multi-Channel eCommerce Features
Catalog Management
Supported
Channel Management
Supported
Data Synchronization
Not Supported
Email Marketing
Not Supported
Inventory Management
Supported
Marketplace Integration
Supported
Mobile Commerce
Not Supported
Order Management
Supported
Promotions Management
Not Supported
Returns Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Social Commerce
Not Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Supported
Order Fulfillment
Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Not Supported
Shipment Tracking Features
Alerts/Notifications
Not Supported
Delivery Estimate
Not Supported
For eCommerce
Supported
For Freight
Not Supported
Status Tracking
Not Supported
Website Integration
Supported
Shipping Features
Air Shipping
Not Supported
Bills of Lading
Not Supported
Container Shipping
Not Supported
Freight Shipping
Not Supported
Ground Shipping
Supported
Import / Export
Not Supported
Ocean Shipping
Not Supported
Parcel Shipping
Not Supported
Quotes / Estimates
Not Supported
Shipment Tracking
Supported
Warehouse Management
Not Supported
eCommerce Features
Catalog Management
Supported
Channel Management
Supported
CRM
Supported
Customer Accounts
Supported
Data Security
Supported
Email Marketing
Not Supported
Inventory Management
Supported
Kitting
Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Product Configurator
Not Supported
Promotions Management
Not Supported
Returns Management
Supported
Reviews Management
Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Templates
Supported
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Integrations
Amazon
Supported
Shopify
Supported
Walmart
Supported
eBay
Supported
BigCommerce
Supported
CedCommerce
Supported
FedEx Ship Manager
Supported
Freshdesk
Not Supported
Gorgias
Not Supported
Help Scout
Not Supported
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Integrations
Amazon
Supported
Shopify
Supported
Walmart
Supported
eBay
Supported
BigCommerce
Not Supported
CedCommerce
Not Supported
FedEx Ship Manager
Not Supported
Freshdesk
Supported
Gorgias
Supported
Help Scout
Supported
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