AppFolio Property Manager

AppFolio Property Manager

AppFolio
1.0 out of 5 stars
TenantPoint

TenantPoint

TenantPoint LLC
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About

AppFolio Property Manager is a complete web-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Rent Tracking, and more. Tenants can access the tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. AppFolio's Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates. AppFolio's easy to use software gives property owners more time to market, manage, and grow their business.

About

TenantPoint is browser-based commercial property management software for owners and lean management teams overseeing retail, office, medical, flex and mixed-use properties. It organizes lease records, tenant and rent tracking, operating expenses and tenant communications in one workspace. Users can upload leases for extraction of rent schedules, CAM terms and key dates, then review and confirm the extracted information before it informs rent rolls, balances and reconciliations. The platform also supports CAM estimates and year-end true-ups, maintenance work orders, tenant portal access, insurance certificate tracking, bank statement imports, read-only bank feeds and reporting. ACH rent payments are available through Stripe on eligible plans. TenantPoint provides browser access without a local software installation, with plan-based limits and features for property counts, tenant spaces and team seats.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property managers that manage 50-6,000 units

Audience

Hands-on commercial property owners and lean management teams running strip centers, retail, office, medical, and mixed-use properties.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250.00/month
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
The Owner plan is $99 per month, billed monthly and cancelable anytime; it includes up to 3 properties, 30 tenant spaces and 2 user seats. Annual billing is $990 prepaid for one year. A 21-day free trial starts when the first property is added and requires no credit card.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This app has absolutely no pros.

Cons

  • After several hours of trying to get service, I have given up. Every one of their phone lines end at a voicemail - there is no way to get anyone on the line to actually help. They direct you to speak to your property manager for any and all problems, yet property managers do not have access to tenant payments. They tell you to dispute charges with your credit card company, yet they do not have the rights to dispute the charge without hearing from the company itself.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AppFolio
Founded: 2006
United States
www.appfolio.com

Company Information

TenantPoint LLC
Founded: 2026
United States
tenantpoint.co

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Categories

Categories

Association Management Features

Chapter Management Not Supported
Committee Management Not Supported
Dues Management Supported
Election Management Not Supported
Email Marketing Supported
Event Management Not Supported
Financial Management Supported
Fundraising Management Not Supported
Jobs Board Not Supported
Member Communities Not Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

HOA Features

Calendar Management Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Home Inspection Features

Billing & Invoicing Supported
Color Codes / Icons Supported
Comment Library Supported
Commercial Inspections Supported
Credit Card Processing Supported
Photo Editing Supported
Repair Estimates Supported
Report Summary Supported
Residential Inspections Supported
Sketching Not Supported
Templates Supported
Video Not Supported
Voice Notes Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Not Supported
Lead Generation Not Supported
Listing Management / IDX Not Supported
Presentation Not Supported
Reporting / Analytics Not Supported
SEO Supported
SMS Marketing Not Supported
Social Media Marketing Not Supported
Virtual Tour Supported
Website Builder Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Integrations

AppWork Supported
AvidXchange Supported
CREx Supported
Domos Supported
DoorVault Supported
Flamingo Resident Retention Supported
Flex Supported
Helix Reports Supported
NetVendor Supported
Procurify Supported
Proper AI Supported
QuickBooks Online Not Supported
Resident Interface Supported
Second Nature Supported
Showdigs Supported
SnapInspect Supported
Stripe Not Supported
UMS Supported
Umanest Supported

Integrations

AppWork Not Supported
AvidXchange Not Supported
CREx Not Supported
Domos Not Supported
DoorVault Not Supported
Flamingo Resident Retention Not Supported
Flex Not Supported
Helix Reports Not Supported
NetVendor Not Supported
Procurify Not Supported
Proper AI Not Supported
QuickBooks Online Supported
Resident Interface Not Supported
Second Nature Not Supported
Showdigs Not Supported
SnapInspect Not Supported
Stripe Supported
UMS Not Supported
Umanest Not Supported
Claim AppFolio Property Manager and update features and information
Claim AppFolio Property Manager and update features and information
Claim TenantPoint and update features and information
Claim TenantPoint and update features and information