Live800GoldArmor
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Related Products
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About
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.
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About
Introduce ACD model, including saturation, sequence, priority and other strategies, so as to achieve a perfect balance between customer service skills and efficiency, improving visitor satisfaction. Automatically identify frequent visitors, quickly access visitors’ information and history conversation records. Make sure that agents can understand customers’ key information in no time and therefore improving communication efficiency. Live800 is equipped with automatic process design. Agents can switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies wanting to boost their leads and engage their prospects with a live chat solution
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Audience
Live Chat software for companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationApexChat
Founded: 2008
United States
www.apexchat.com
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Company InformationGoldArmor
Founded: 2003
China
en.live800.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
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Integrations
4D EMR
Supported
8am CasePeer
Supported
AgencyPlatform
Supported
Builder Prime
Supported
GrowPath
Supported
Law Ruler
Supported
Lead Docket
Supported
SmartAdvocate
Supported
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Integrations
4D EMR
Not Supported
8am CasePeer
Not Supported
AgencyPlatform
Not Supported
Builder Prime
Not Supported
GrowPath
Not Supported
Law Ruler
Not Supported
Lead Docket
Not Supported
SmartAdvocate
Not Supported
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