Cyfe

Cyfe

Cyfe by Traject
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About

AnswerRocket, an American software company, has been innovating search-based data discovery analytics, via natural language since 2013. Their solution provides business the intelligence and analytics needed to run an organization that is data-driven in today's economy. Their elegant and top-notch engineered platform offers a more in-depth look at how data is analyzed and distributed throughout an organization, giving a business an unfair advantage against the competition.

About

Cyfe is a business intelligence platform that helps businesses of all sizes with KPI monitoring, search engine optimization, scheduling, social media marketing, custom reports, data export & archiving and more. Find the perfect online dashboard template, connect your data, and start monitoring your KPIs. Modify the template to meet your business needs. From zero to data in under 5 minutes, get started quickly with a free plan or one of our free 14-day trials. Create dashboards to visualize data for your individual departments, the C-suite or all of your clients. Everything from analytics, to sales, social, and online reviews. Pull data from popular services like Google and Salesforce with over 100 integrations and 250+ metrics included out of the box. Get set up in minutes by configuring pre-populated widgets including Google Analytics, Facebook Pages, Facebook Ads, Grade.us, SERPs, Moz, Twitter, Mailchimp, and Instagram.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Built to assist full operating Enterprises with more than 100 employees and at least $25m in revenue, across all industries.

Audience

Agencies and in-house marketers seeking a solution to manage their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
There is a Cyfe plan for every budget with features and access that scales with you. Start with the free version or a free trial, and grow up to our 100% white label plan that starts at $150/month.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 4.2 / 5
features 4.2 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Cyfe has allowed us to be in constant monitoring in the areas where computer activity is performed, since it offers us to manage a constant monitoring within the organization. On each device we can see in real time what is being processed on that computer. In turn, in case of technical support, the application allows us to install Widgets such as Wordpress or Alexa as a channel for reports.
  • Its features include the possibility of monitoring in any area or department of the company such as: administration, customer service, purchasing and sales, among others. In addition to its ease of use, it also provides functions to customize widgets such as Twitter, Facebook, Wordpress and Alexa to be present in any channel.
  • With this analysis tool we have obtained an almost immediate and constant update with our clients through our social media platforms, which has kept us in contact simultaneously without any inconvenience. Its price is relatively low with respect to most programs that are available, in our license they offer us a refund if the monthly work does not meet the expected expectations. They have many integrations, although we can not see them directly, but looking well in depth we can find everything we need.
  • Due to the highly customizable Cyfe's activity wall, it is completely possible to edit all the historical operations of each marketing process that has been carried out since a specific date, through the main work screen, showing us that we can have a quick command of all our information.

Cons

  • We have some problems in terms of results; one of them is not having a result that is graphically represented after an analysis. As for your daily or monthly reports that we can get from the application we do not have a detailed description of any specific item analyzed, the data throws them in a general way only.
  • This program offers an analysis of all the data collected in the different areas you want to know in depth, but does not offer data filtering to specify in detail what we want to look for to get results. In addition, it does not have any kind of visual analysis or graphical presentation of the collected data.
  • We need a mobile application, this means that we have to be all day in front of a portable device or web device interacting with Cyfe. Despite its large number of integrations it is always necessary to add more important ones as for example HubSpot is one of the marketing tools we use the most.
  • Customers can generate their own reports about the sales operations they execute with us, but these cannot be edited afterwards before being published in our domain, which leads to not being able to avoid negative opinions from customers who are not satisfied with our service. The solution has been to disable the API so that they cannot generate reports.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerRocket
Founded: 2013
United States
answerrocket.com

Company Information

Cyfe by Traject
Founded: 2012
United States
www.cyfe.com

Alternatives

Alternatives

Grow

Grow

Epicor Software
TweetReach

TweetReach

Union Metrics
Looker

Looker

Google

Categories

Categories

Big Data Features

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Reporting Features

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Big Data Features

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Data Visualization Features

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Integrations

Google Analytics
Google Drive
Salesforce
CallFire
CallRail
CloudShow
Dropbox
Google Calendar
Google Docs
Intercom
Microsoft OneNote
PagerDuty
Planview AgilePlace
SAP Business One
Salesforce Marketing Cloud Account Engagement
Shopify
Sitecore
Teamwork.com

Integrations

Google Analytics
Google Drive
Salesforce
CallFire
CallRail
CloudShow
Dropbox
Google Calendar
Google Docs
Intercom
Microsoft OneNote
PagerDuty
Planview AgilePlace
SAP Business One
Salesforce Marketing Cloud Account Engagement
Shopify
Sitecore
Teamwork.com
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