Ruby

Ruby

Ruby Receptionists
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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on. From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation. Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included. Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t. Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Companies searching for a live virtual receptionists and chat solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$349 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

Ruby Receptionists
United States
www.ruby.com

Alternatives

Alternatives

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Davinci

Davinci

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eVoice

eVoice

j2 Global

Categories

Categories

Answering Services Supported
Legal Answering Supported
Live Chat Supported

Integrations

8am MyCase Not Supported
Anti-Captcha Not Supported
Aruba Jelastic Cloud Not Supported
Aserto Not Supported
BlueFlag Security Not Supported
Cloudimage Not Supported
Coverity Static Analysis Not Supported
Freshdesk Supported
Fuzzapi Not Supported
GridPanel Not Supported
IP2Location Not Supported
JsonWHOIS Not Supported
June Not Supported
PMD Not Supported
Parasoft Not Supported
Parse Not Supported
ServiceNow Supported
Styleguidist Not Supported
Tabscanner Not Supported
ZeroPath Not Supported

Integrations

8am MyCase Supported
Anti-Captcha Supported
Aruba Jelastic Cloud Supported
Aserto Supported
BlueFlag Security Supported
Cloudimage Supported
Coverity Static Analysis Supported
Freshdesk Not Supported
Fuzzapi Supported
GridPanel Supported
IP2Location Supported
JsonWHOIS Supported
June Supported
PMD Supported
Parasoft Supported
Parse Supported
ServiceNow Not Supported
Styleguidist Supported
Tabscanner Supported
ZeroPath Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
Claim Ruby and update features and information
Claim Ruby and update features and information