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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

We understand that each firm is unique. As a result, LawyerLine provides custom plans according to your own preferences. Pick and choose which features you’d like and we’ll both come up with the best plan for you. Our live receptionists always execute the best call-handling practices. From warm, personalized greetings to custom voicemails, we not only answer the phone, but we will also transfer important calls to your direct line. With over 8 years as a legal intake specialist, LawyerLine has perfected the client intake process. With case questions of the highest quality, customized by you, our team will give you the imperative information you need to claim a case. LawyerLine is more than just an answering service. An individual call summary, daily call summary, and monthly report will be sent to each lawyer so every law firm is prepared at all times. The number of hours we save our most active firms per year. The amount we can improve client conversion rate for small firms.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Businesses and companies searching for a solution to manage their clients, calls, and appointments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

LawyerLine
United States
www.lawyerline.com

Alternatives

Alternatives

Clerx

Clerx

Clerx AI
Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Answering Services Supported
Legal Answering Supported
Legal Intake Supported

Integrations

Freshdesk Supported
Google Wallet Not Supported
PayPal Not Supported
Salesforce Supported
ServiceNow Supported
Stripe Not Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Google Wallet Supported
PayPal Supported
Salesforce Not Supported
ServiceNow Not Supported
Stripe Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
Claim LawyerLine and update features and information
Claim LawyerLine and update features and information