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About

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

About

AnswerPhone’s professional USA based contact center can “Answer” your messaging needs, when you are not available. You may advertise our local-to-you phone number, or simply forward your calls to us, and remain in contact with your clients 24/7. Telephone Answering, Texting, Email, Chat and Appointment Setting are among the services that we offer. You can save dropped calls, capture previously lost hot leads and increase your bottom line. There is gold that can be found in your captured calls! Having all your calls answered (instead of being sent to a machine) will make your business more profitable and your clients happier. Most people hang up on machines. If you give them a chance to do business with you, they will! Try out Answerphone, your clients will be impressed and you will love the awesome Answerphone customer service. We answer to you, and for you when you cannot pick up the phone.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises searching for a virtual receptionists solution to offer and optimize their professional customer service

Audience

Organizations searching for an advanced Answering Service to never miss important calls

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnswerFirst
United States
answerfirst.com/virtual-receptionist/

Company Information

AnswerPhone
United States
abetteranswer.net

Alternatives

Alternatives

Verbatim

Verbatim

Verbatim Telephone Answering Service
Davinci

Davinci

Davinci Virtual Office Solutions
Davinci

Davinci

Davinci Virtual Office Solutions

Categories

Categories

Integrations

Freshdesk Supported
Salesforce Supported
ServiceNow Supported
TimeTap Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Freshdesk Not Supported
Salesforce Not Supported
ServiceNow Not Supported
TimeTap Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AnswerFirst and update features and information
Claim AnswerFirst and update features and information
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Claim AnswerPhone and update features and information