AnswerChat

AnswerChat

Alpha Media
+
+

Related Products

  • ChatD&B
    Visit Website
  • HubSpot AEO
    151 Ratings
    Visit Website
  • Evertune
    1 Rating
    Visit Website
  • Zoom Phone
    2,944 Ratings
    Visit Website
  • ClickUp
    19,572 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • AestheticsPro
    745 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website

About

With AnswerChat, when a customer visits your website, they can instantly see if someone is available to chat with them. And all they need to do to start a conversation with you is click on the AnswerChat button on your website. They do not need to install any software or download anything new. Plus, if no one is available to chat with your customer, they will automatically be sent to an online email form to easily contact you. When someone wants to chat with you, a new window will open up on your computer (and a telephone sound will be heard if you have a sound card and speakers), showing you the person’s name and what page/screen they are visiting. You can then accept the chat, send the chat to the next operator in queue or a specific operator or your choosing, or send the visitor to an online e-mail form. For archival purposes, AnswerChat allows you to print the chat session to your printer, or copy-and-paste the chat text for use in other applications.

About

ReceptFlow is an AI receptionist for tradies and service businesses that answers phone calls and website enquiries 24/7, qualifies leads, and books appointments directly into Google Calendar. Businesses configure it with their services, hours, FAQs, and industry details, then add the chat widget to their website or use a dedicated phone number for AI voice calls. The AI greets visitors and callers, answers common questions, collects names, contact details, job type, location, timing, urgency, and other relevant information, and sends qualified leads through SMS and email alerts. Its phone receptionist uses a natural-sounding voice, handles Australian accents, suburb names, and trade-specific terminology, and can forward existing business numbers to the service. The website chat widget works around the clock to capture enquiries even outside business hours. ReceptFlow connects with Google Calendar to check real-time availability and confirm bookings without double-booking.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies requiring a customer support tool and website chat program

Audience

Tradies, clinics, professional services firms, and local service businesses wanting to answer enquiries, qualify leads, and book appointments automatically

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Pricing

$79.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Alpha Media
United States
www.alphamedia.net/products/ac/v20/index.htm

Company Information

ReceptFlow
Australia
www.receptflow.com

Alternatives

Fondesk

Fondesk

Unieke Software Solutions

Alternatives

Reception.ai

Reception.ai

ElevenLabs
Ringzel

Ringzel

Shipstack
AI Phone Call PRO

AI Phone Call PRO

AI Phone Call

Categories

Customer Service Supported

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Google Calendar Not Supported

Integrations

Google Calendar Supported
Claim AnswerChat and update features and information
Claim AnswerChat and update features and information
Claim ReceptFlow and update features and information
Claim ReceptFlow and update features and information